Commercial Operations Manager

JR United Kingdom; Greater London; Remote; GBP 55,000; Full time

Job summary

An established industry player is seeking a Commercial Operations Manager to enhance their business development efforts. In this pivotal role, you will support a dynamic team by optimizing commercial processes and ensuring operational excellence. Your expertise in CRM management and contract oversight will be crucial in driving efficiency and collaboration across sales and legal teams. This highly professional organization prioritizes your career and well-being, offering a competitive salary and a flexible 100% home-based work environment. Join this innovative firm and make a significant impact in the world of strategic consulting.

Benefits

Excellent Pension

Flexible Working Hours

Home Office Setup Support

Qualifications

• Proven track record in business development and CRM processes.
• Experience in implementing process changes for business needs.

Responsibilities

• Define and realign commercial processes for best practices.
• Collaborate with sales, legal, and commercial teams for bid-writing.

Skills

Business Development Support

Process Redefinition

CRM Management

Analytical Skills

Contract Management

Communication Skills

Education

Degree in Business

Degree in STEM Subject

Job description

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This is a fantastic opportunity for a senior person to support a dynamic commercial team for this specialist consulting firm. They provide a range of strategic analytical services centred on leading-edge AI to major corporates and academics across the world, often based on complex and business-critical scenarios.

Commercial operations is centred around their business development team which is highly specialised, managing the full-range of client-facing services from marketing, lead generation, bid-writing, commercial contracts, forecasting, reporting and hand-over to delivery teams. As Commercial Operations Manager you will work alongside them to support, streamline and optimise all their activities.

This is a highly sophisticated business, based on best industry practice, and you will be accountable for developing, evolving and maintaining the commercial processes that underpin this standard of operation.

It is a highly professional and people-centric company where your career and well-being are given the highest priority.

The role

• Assess, define and realign all commercial processes and assure best practice throughout
• Embed processes within CRM framework and establish dashboards for key metrics across the entire CRM process
• Analysis and reporting on metrics helping to identify trends, opportunities and potential issues
• Input to and output from CRM across entire sales process, constantly seeking opportunities for process improvements and increased efficiencies
• Assure effective collaboration with associated internal and external teams to optimise successful project outcomes
• Work closely with the sales, legal and commercial teams in the sales process, gathering input for bid-writing, commercial content and legal review
• Liaison with legal team for contract reviews reporting back on business risk, compliance and accurate reflection of sales conclusions
• Oversight of all bid content in terms of design, accuracy, compliance, timescales and relevance
• Maintain a bid library of leading-edge and compelling content collaborating with internal subject matter experts

What we need

• Strong track record supporting a business development function covering all stages in the CRM process
• This must have concerned supporting sales of complex solutions for business strategy or technical consulting
• Evidence of being strongly process-led with experience of redefining and implementing process change to meet business needs
• Highly numerate and excellent attention to detail, especially around the written word
• Excellent grasp of contracts and ability to credibly bridge the sales function with legal, financial and delivery teams
• Strong evidence of implementing and maintaining operational excellence across the sales function
• Superb influencing and communication skills and ability to juggle many projects simultaneously
• Degree in business or STEM subject

In return you will receive an earnings in the region of £55,000 per annum, a small bonus plus an excellent pension. The organisation is based in the South East of England however the role can be 100% home-based.