Technical Operations Manager

PRS; Stevenage; On-site; GBP 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a Technical Operations Manager with a mechanical bias to lead their team in a highly regulated pharmaceutical manufacturing environment. This role is pivotal in driving a culture of psychological safety and ensuring compliance with statutory regulations. You will engage with stakeholders to deliver exceptional service and manage key performance indicators while also contributing to strategic planning and procurement. If you have a strong background in engineering and facilities management, this opportunity offers a chance to make a significant impact in a dynamic and innovative setting.

Qualifications

• 5+ years leading teams in Engineering or Facilities management.
• Degree or equivalent in Engineering or Building Services required.

Responsibilities

• Drive a culture of psychological safety and ensure compliance.
• Build client relationships and manage key performance indicators.
• Engage with stakeholders for continuous improvement.

Skills

Leadership

Stakeholder Engagement

Safety Management

Compliance Management

Technical Assurance

Education

Degree in Engineering

HND / HNC in Building Services

NEBOSH National General Certificate

Job description

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Lead Consultant - Engineering & Manufacturing

Position: Technical Operations Manager

Contract Type: 12 Month Contract, Full Time. Days Mon-Fri 0800-1700

Industry: Pharmaceutical Manufacturing

PRS Engineering has engaged with a key client & a UK-wide leading Building Services & facilities management specialised within innovation and revolutionization. Due to team expansion, we are seeking an experienced Technical Operations Manager (Mechanical Bias) on a 12 month FTC. This role will be based from the Stevenage facility in Hertfordshire.

Role Overview:

• Accountable for driving a psychological safety workforce culture, coaching direct reports to ensure our foundation and improvement initiatives are successfully delivered and positively reinforced.
• Responsible for ensuring account compliance against statutory, critical and GxP deliverables.
• Delivering exceptional stakeholder engagement, ensuring all client interface is conducted to a high professional standard at all levels in the operation.
• Building the client relationship, ensuring key stakeholders are engaged, informed and have confidence in our ability to provide world class service.
• Accountable for the overview of team key performance indicators and service level agreements. Conducting reviews to ensure relevance and accuracy of such measures against evolving business models.
• Accountable for ensuring resilience planning is conducted for all areas of operations.
• Accountable for technical assurance of Operations Team staff competency across all spheres of influence.
• Provide a senior level conduit between Operations and internal / external stakeholders to ensure continuous improvement of our deliverables against the Site Information Pack.
• Assisting with development of strategic plans, including organisational structure modelling and relevant change programme related actions.
• Assuring suitable succession planning is in action across all functions in the operations teams.
• Responsible for the delivery and tactical implementation actions in line with strategic plans.
• Engaging with our Procurement team to manage the cost-effective and competitive procurement of all Technical Services in line with and influencing the approved supply chain.
• Deputise for the Head of Technical Operations when required.

Candidate Profile

• Degree / HND / HNC in Engineering, Building Services or other similar discipline and or a relevant level 5 professional institute qualification.
• Demonstrable experience (5+ Years) of leading teams in an Engineering / Facilities management environment (preferably in a highly regulated environment).
• NEBOSH National General Certificate or working towards.
• Excellent understanding and experience of workplace Safety management in a front line technical arena.
• Exceptional knowledge of relevant building services statutory regulations, codes of practice and quality control.
• Ability to maintain composure in a demanding, active and holistically client faced environment.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Engineering, Manufacturing, and Management

Industries

Pharmaceutical Manufacturing, Facilities Services, and Operations Consulting