Technical Manager

ZipRecruiter; Atherstone; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading renewable energy company in the UK is seeking a Technical Manager to oversee the technical support team and drive customer success. The candidate should have over 5 years of experience in technical support, particularly in renewable energy products. This role offers a competitive salary, benefits, and opportunities for career development.

Benefits

Competitive salary and benefits

Friendly and inclusive work environment

Opportunities for training and career development

Qualifications

• 5+ years of experience in technical support or engineering.
• 2+ years in a team leadership or management role.
• Experience in renewable energy, particularly with PV inverters.

Responsibilities

• Lead the UK technical support team.
• Oversee pre-sales consultancy and after-sales troubleshooting.
• Collaborate with sales to provide effective technical solutions.
• Analyze support data and drive continuous improvement.

Skills

Leadership

Technical Expertise in Renewable Energy

Customer Management

Problem Solving

Education

Bachelor's degree in Electrical Engineering

Job description

Overview

About SolaX Power

Established in 2012, SolaX Power is dedicated to helping our customers transform their homes and businesses to clean energy and reducing the reliance on fossil fuels. SolaX Power is a leading provider of sustainable solar and energy storage solutions, with a strong presence in Europe, Asia, and Africa. Now we have more than 2800 employees globally, and we continue hiring talents to join us. At SolaX, a global organization, your career can reach its full potential.

Position Overview

We are looking for a professional and dedicated Technical Manager in the U.K. to lead our local technical support team and drive customer success across the region. In this role, you will be responsible for overseeing both pre-sales and after-sales technical activities, providing expert guidance on SolaX Power’s renewable energy products, and ensuring the highest level of service for our distributors, installers, and end-users.

Responsibilities

• Lead and develop the UK technical support team, ensuring high-quality service delivery and team growth.
• Oversee technical support activities including pre-sales consultancy, after-sales troubleshooting, and on-site assistance for key accounts.
• Collaborate closely with sales and major partners to identify customer needs and provide effective technical solutions.
• Analyze support data, identify product issues, and drive continuous improvement in service processes.

Qualifications

• Bachelor's degree or above in Electrical Engineering, Energy Engineering, or a related field.
• Minimum of 5 years of experience in technical support or engineering, with at least 2 years in a team leadership or management role.
• Proven experience in the renewable energy industry, particularly with PV inverters, energy storage systems, or similar products.
• Strong technical acumen with the ability to resolve complex issues and conduct on-site support and training.
• Excellent leadership, communication, and customer-facing skills.

What We Offer

• Competitive salary and benefits package according to local collective agreements
• A friendly and inclusive work environment with opportunities for training and career development
• Stability and long-term prospects within an international company

Apply Now: Ready to charge forward in your career? Apply to become SolaX Power’s Technical Manager and turn your ambition into impact. Submit your resume to [e-mail]. We are powered by people like you.