Technical Logistics Support

Balance Innovations; Crickhowell; On-site; GBP 21,000 - 30,000; Full time

Job summary

Brink’s is seeking a highly organised Technical Logistics Support to join our Technical Services team in the office. The role focuses on coordinating shipments, managing stock, and supporting equipment processes in a fast-paced environment.

You will work across multiple stakeholders, handle courier communications, and help with transportation planning and asset tracking to ensure SLAs are met and operations run smoothly.

Qualifications

• Minimum of 5 GCSEs (A*–C) or equivalent.
• Strong IT literacy and ability to learn new systems quickly.
• Good understanding of TCP/IP and basic network setup.
• Previous experience in a technical or warehouse/stores environment.
• Excellent organisational and multitasking skills.
• Ability to work under pressure in a fast‑paced, time‑sensitive environment.
• Strong communication skills and ability to work with multiple stakeholders.

Responsibilities

• Coordinate logistics operations, including shipping, receiving, and dispatch of technical equipment.
• Manage warehouse operations, ensuring organisation, safety, and efficiency.
• Maintain accurate stock levels and oversee regular stock checks and asset tracking.
• Ensure timely dispatch of parts and equipment in line with SLAs/KPIs.
• Act as a point of contact for couriers and third‑party logistics providers.
• Support transportation planning, including cost analysis and logistics solutions.
• Liaise with internal teams, suppliers, and carriers to resolve logistical issues.
• Log faults and coordinate repairs for technical equipment (e.g., routers).
• Assist with equipment configuration and repairs when required.
• Ensure proper waste disposal and decommissioning in line with health & safety policies.
• Monitor stock at forward locations to support operational demand.

Skills

GCSEs or equivalent

Strong IT literacy

TCP/IP knowledge

Technical/warehouse experience

Organisational skills

Multitasking

Communication skills

Ability to work under pressure

Education

GCSEs or equivalent

Job description

Technical Logistics Support Head Office | Monday–Friday

About the Role

We’re looking for a highly organised and proactive Technical Logistics Support professional to join our Technical Services team. In this role, you’ll play a key part in ensuring the smooth operation of logistics across the business—managing stock, coordinating shipments, and supporting technical equipment processes. This is a hands‑on position suited to someone who thrives in a fast‑paced environment and has both technical awareness and strong logistical coordination skills.

Key Responsibilities

• Coordinate logistics operations, including shipping, receiving, and dispatch of technical equipment.
• Manage warehouse operations, ensuring organisation, safety, and efficiency.
• Maintain accurate stock levels and oversee regular stock checks and asset tracking.
• Ensure timely dispatch of parts and equipment in line with SLAs/KPIs.
• Act as a point of contact for couriers and third‑party logistics providers.
• Support transportation planning, including cost analysis and logistics solutions.
• Liaise with internal teams, suppliers, and carriers to resolve logistical issues.
• Log faults and coordinate repairs for technical equipment (e.g., routers).
• Assist with equipment configuration and repairs when required.
• Ensure proper waste disposal and decommissioning in line with health & safety policies.
• Monitor stock at forward locations to support operational demand.

What We’re Looking For

• Minimum of 5 GCSEs (A*–C) or equivalent.
• Strong IT literacy and ability to learn new systems quickly.
• Good understanding of TCP/IP and basic network setup.
• Previous experience in a technical or warehouse/stores environment.
• Excellent organisational and multitasking skills.
• Ability to work under pressure in a fast‑paced, time‑sensitive environment.
• Strong communication skills and ability to work with multiple stakeholders.

Why Join Us?

Be part of a dynamic Technical Services team Variety of hands‑on and analytical work Opportunity to develop both logistics and technical expertise Supportive and collaborative working environment

If you’re detail-oriented, technically curious, and enjoy keeping operations running smoothly, we’d love to hear from you.

Build a Career with Purpose at Brink’s For over 165 years, Brink’s has been a trusted global leader in secure logistics and cash and valuables management solutions. Today, we continue to evolve—powered by technology, driven by purpose, and united by values. With a legacy built on trust and a future driven by innovation, Brink’s partners for customer success, empowering businesses across the globe to operate with confidence and peace of mind. At Brink’s, we operate in more than 100 countries, across cultures and languages, yet we’re one team—committed to protecting what matters most. Our people are at the heart of everything we do. We foster a culture of collaboration, innovation, and continuous learning, where every team member is empowered to grow, take ownership, and make an impact. No matter which business area or country you are located, Brink’s offers a place to build a meaningful career. Here, you’ll find opportunities to develop your skills, contribute to global solutions, and be part of something larger. We believe in doing what’s right, working together, and striving for excellence. If you’re looking for a career that combines purpose with performance, Brink’s is the place for you.

Brink’s is proud to be an equal opportunity employer. If you need reasonable accommodations/adjustments during the hiring process, please let your recruiter know—we’re here to support you every step of the way.