Technical Customer Service Advisor

HR Employment Bureau Ltd; Telford; On-site; GBP 20,000 - 26,000; Full time

Job summary

HR Employment Bureau Ltd in the United Kingdom is seeking a First Line Customer Support professional for a busy, friendly team on a temporary basis. The role covers handling customer queries and acting as the first point of contact.

Shifts are Monday to Friday with varied hours (8-4, 9-5, 10-6, 11-7, 12-8); contract initially for 8 weeks with potential to become permanent. This position suits someone who communicates clearly and thrives in a fast-paced environment.

Qualifications

• Experience in customer support or helpdesk roles.
• Excellent communication and interpersonal skills.
• Ability to handle queries and maintain professionalism.

Responsibilities

• You'll be the first point of contact for customers.
• Handling queries, providing basic technical assistance, and guiding customers to resolution.

Skills

First line support

Job description

Job Description

Were looking for a First Line Customer Support professional to join a busy, friendly and progressive team on a temporary basis.Working Monday - Friday between the hours of 8-4pm, 9-5pm, 10-6pm, 11-7pm and 12-8pm.Temporary position for 8 weeks or longer, that could possibly go permanent at the end of the contract.

• Youll be the first point of contact for customers.
• Handling queries, providing basic te...

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