Temporary Customer Service Advisor

Huntress; Epsom; On-site; GBP 17,000 - 22,000; Part time

Job summary

Huntress is recruiting a Customer Service Advisor to join a busy team in Epsom with hybrid working. The role pays £12.71 per hour on a temporary basis, with shifts from 9am to 8pm, and one Saturday in four.

You will handle inquiries by phone and email, provide information, and update customer records. A friendly, professional approach and good IT skills are essential to succeed in this busy environment.

Qualifications

• Previous customer service experience is desirable.
• Excellent communication skills.
• Confident speaking with customers.
• Good IT and administration skills.
• Able to work calmly in a busy environment.
• Reliable, organised and approachable.

Responsibilities

• Handling customer enquiries by telephone and email
• Providing information and resolving customer queries
• Updating customer records and systems accurately
• Dealing with a variety of enquiries in a friendly and professional manner
• Working as part of a busy and supportive customer service team

Skills

Excellent communication

Customer service

IT skills

Organization

Calm under pressure

Reliability

Job description

Customer Service Advisor

Epsom- Hybrid working

£12.71 per hour

Shifts between 9am and 8pm, one in 4 Saturday

Temporary

Are you friendly, confident and enjoy helping people?

We are currently recruiting for Customer Service Advisors to join a busy and friendly team based in Epsom.

This is a great opportunity for someone with excellent communication skills who enjoys speaking to customers and providing a helpful, professional service.

The Role

• Handling customer enquiries by telephone and email
• Providing information and resolving customer queries
• Updating customer records and systems accurately
• Dealing with a variety of enquiries in a friendly and professional manner
• Working as part of a busy and supportive customer service team

About You

• Previous customer service experience is desirable
• Excellent communication skills
• Confident speaking with customers
• Good IT and administration skills
• Able to work calmly in a busy environment
• Reliable, organised and approachable

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.