Technical Assistant

The Cake Crew; Bala; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading UK food manufacturer in Wales is seeking a candidate to support its Quality Assurance team. Responsibilities include assisting in daily QA tasks, conducting complaint investigations, and performing GMP audits. The ideal candidate has a positive attitude and is comfortable working both independently and as part of a team. While QA/QC experience is helpful, training will be provided. This role offers valuable technical experience within a thriving business environment.

Qualifications

• A positive, can-do attitude is crucial for the role.
• Ability to work independently while being part of a team.
• Will to gain practical technical experience.

Responsibilities

• Support QA function and assist in various tasks.
• Conduct complaint investigations and non-conformance audits.
• Collect samples and complete GMP audits.

Skills

Good communication

Organizational skills

Ability to work under deadlines

Education

Tertiary education or equivalent experience

Job description

Role Overview

A role to support the technical function in particular the QA function. Carrying out daily, weekly and monthly tasks, support QA Manager in Non Conformance investigations, complaints, and raw material and packaging defects back to suppliers.

Responsibilities

• Assist QA function in all tasks detailed in HUM262 (job description Quality Assurance) where required.
• Provide holiday or sickness cover for QA on all shifts including nights.
• Assist QA Manager and Technical team in completing complaint investigations and Non Conformance investigations.
• Complete ingredient and packaging supplier complaint notifications and follow up on corrective actions.
• Assist in closing out of non conformances raised internally, by customers or 3rd parties.
• Assist in internal taste panels and customer buy back panels.
• Collect samples and take environmental swabs as part of the internal program and send to the appropriate 3rd party laboratory.
• Complete GMP audits and factory walk abouts.
• Review and audit CCPs and key tasks in the factory.
• Assist in creating outer case labels and inputting Ravenwood labels for new products.

Flexible with good communication and organisational skills. Ability to work solo to deadlines as well as within a team. Ideally suit someone in or recently graduated from Tertiary education or with equivalent experience.

Qualifications

1. The ideal candidate will have a can do attitude and be willing to gain practical technical experience as part of the role, with a view to progress within the business.
2. QA/QC experience is not essential, although it helps. A good understanding of how a factory works is ideal. Training and coaching will be given.
3. Good communication is key. There is only one QA on a shift so you need to be comfortable working on your own, but also you are part of the bigger factory team, so you need to be able to tell them what is going on, and offer help where needed.

Desirable Skills and Experience

1. Basic Allergen Awareness/ Vegan Awareness
2. Internal Audit Training
3. Food Safety Level 2
4. Tertiary Education is desirable