Technical Account Manager: Customer Success & Solutions

Global One; Greater London; On-site; GBP 45,000 - 65,000; Full time

Job summary

A leading technology firm in the United Kingdom is seeking a qualified Technical Account Manager to oversee customer technical needs. This role requires providing effective support pre- and post-sales, ensuring customer satisfaction, and building strong relationships. The ideal candidate should have a solid technical background, excellent communication skills, and experience in managing customer expectations. This position offers a chance to work with modern technologies and enhance customer experience.

Qualifications

• Proven work experience as a Technical Account Manager.
• Hands-on experience in digital technologies.
• Familiarity with software and front-end development.

Responsibilities

• Provide technical support for customers during the sales processes.
• Train customers to use products effectively.
• Liaise with the sales department to win new business.

Skills

Technical background in digital technologies

Excellent communication skills

Analytical and problem-solving skills

Education

BSc degree in Computer Science or relevant field

Job description

A leading technology firm in the United Kingdom is seeking a qualified Technical Account Manager to oversee customer technical needs. This role requires providing effective support pre- and post-sales, ensuring customer satisfaction, and building strong relationships. The ideal candidate should have a solid technical background, excellent communication skills, and experience in managing customer expectations. This position offers a chance to work with modern technologies and enhance customer experience.