Strategic Technical Account Manager

develop; Greater London; Hybrid; GBP 55,000; Full time

Job summary

A technology solutions provider in Greater London is seeking a Technical Account Manager to join its client services team. The role involves building strong client relationships, providing technical consultation, and advocating for clients within the organization. The ideal candidate will have previous experience in B2B account management, particularly within a Managed Service Provider environment. This position offers a salary of £55,000 plus a £10,000 bonus and features a hybrid working model.

Qualifications

• Previous experience in B2B account management or client relationship management, ideally in an MSP environment.
• Strong communication, interpersonal, and presentation skills.
• Proactive and client-focused with a track record of exceptional customer experiences.

Responsibilities

• Build and maintain relationships with client stakeholders.
• Understand client requirements and recommend tailored IT solutions.
• Support contract renewals and identify account growth opportunities.

Skills

Client relationship management

Technical consultation

Strong communication skills

Organisational skills

Familiarity with IT systems

Job description

A technology solutions provider in Greater London is seeking a Technical Account Manager to join its client services team. The role involves building strong client relationships, providing technical consultation, and advocating for clients within the organization. The ideal candidate will have previous experience in B2B account management, particularly within a Managed Service Provider environment. This position offers a salary of £55,000 plus a £10,000 bonus and features a hybrid working model.