Strategic Technical Account Manager for Vehicle Logistics

DeGould; Exeter; On-site; GBP 50,000 - 75,000; Full time

Benefits offered by this job

Flexible working arrangement

25 days holiday per annum

Life assurance of 4 times salary

Additional days holiday for birthday

Company sick pay scheme

Cycle to work scheme

Pension auto enrolment after 3 months

Enhanced parental leave

Job summary

A leading tech company in the logistics sector is seeking a proactive Technical Account Manager to manage customer transitions from prospects to active users. The role involves fostering customer relationships, driving growth, and using technical knowledge to communicate product value. Ideal candidates have experience in vehicle logistics and a strong business mindset. This full-time position offers diverse responsibilities from onboarding to strategy development, with benefits like flexible working and generous holiday allowances.

Qualifications

• Proven business or management skills in an enterprise service environment.
• Experience with vehicle logistics operations.
• Expertise in developing valued proposition conversations.
• Strong communication and organisational skills for presentations.

Responsibilities

• Guide customers from onboarding to active users.
• Identify and nurture growth opportunities within accounts.
• Translate technical product features into customer benefits.
• Manage customer relationships to foster long-term partnerships.
• Accountable for pipeline opportunities and revenue forecasting.
• Provide routine reporting and analysis for customers.
• Be point of contact for technical issues.
• Manage complex contractual negotiations.
• Collaborate with Product and Implementation Teams.
• Participate in developing commercial strategy and pricing.

Skills

Business or management skillset

Understanding of vehicle logistics operations

Ability to work under pressure

Communication and organisational skills

Technical understanding

Experience as a Technical Account Manager

Knowledge of automotive (OEM or supplier)

Land & Expand strategy development

Job description

A leading tech company in the logistics sector is seeking a proactive Technical Account Manager to manage customer transitions from prospects to active users. The role involves fostering customer relationships, driving growth, and using technical knowledge to communicate product value. Ideal candidates have experience in vehicle logistics and a strong business mindset. This full-time position offers diverse responsibilities from onboarding to strategy development, with benefits like flexible working and generous holiday allowances.