Technical Account Manager

Pertemps Redditch Industrial; England; On-site; GBP 30,000 - 35,000; Full time

Job summary

A leading manufacturer based in Redditch is seeking a Technical Account Manager to handle customer accounts effectively. Responsibilities include creating detailed quotations, monitoring account performance, and collaborating with internal teams. The ideal candidate should possess experience in technical account management, basic CAD skills, and strong communication abilities. This full-time position offers a salary of £30,000–£35,000 per annum along with benefits such as private medical insurance and employee discounts.

Benefits

Private medical insurance

Employee discounts

Staff social events

Free parking

Qualifications

• Proven experience in technical account management or sales engineering.
• Strong interpersonal skills and a proactive approach.
• Ability to create and modify CAD technical drawings.

Responsibilities

• Serve as the primary contact for customer accounts to ensure satisfaction.
• Prepare detailed quotations based on client specifications.
• Monitor account performance and identify growth opportunities.
• Collaborate with internal teams for accurate delivery.

Skills

Technical account management

Communication skills

Basic CAD expertise

Proficient in Microsoft Office

Problem-solving

Tools

CAD software

ERP/CRM systems

Job description

The company is an established and leading manufacturer of products and systems to various industries such as defence, rail, automotive and marine. They are seeking to recruit a Technical Account Manager for their operations in the Redditch area.

Salary – 30–35k per annum.

Hours of work: Monday to Thursday 7:30 am to 4:30 pm and Friday 7:30 am to 1:30 pm.

Benefits include private medical insurance, employee discounts, staff social events and free parking.

The main responsibility of the role is to carry out effective account management, accurate quotations and technical drawing support. Ideally the role will require a candidate with a strong technical background with experience of CAD software and great communication skills.

Responsibilities and duties are as follows

• Be the primary contact for assigned customer accounts, continuously ensuring customer satisfaction and able to retain existing clients.
• Understanding of client requirements, applications and technical support.
• Preparation detailed quotations based on client specifications and project scope.
• Ensure quotations are in line with company pricing structure.
• Monitoring account performance and to identify the opportunities for growth.
• Follow up support on quotations.
• Create and modify CAD technical drawings.
• Co-ordinate internally with engineering, production and logistics teams to ensure smooth and accurate delivery of solutions.

Experience and qualifications for the role are as follows

• Proven experience in technical account management, sales engineering or a similar role.
• Basic CAD expertise.
• Proficient in Microsoft Office.
• Strong interpersonal / communications skills.
• Pro-active approach and good problem solver.
• Ant experience of ERP/CRM systems will be advantageous.

The company is based in Redditch so is commutable from Birmingham, Bromsgrove, Alcester, Solihull, Worcester, Droitwich, Dudley, Stratford upon Avon, Evesham.

Please apply now to be considered for the vacancy!

The role is being advertised on behalf of Pertemps who operate as a recruitment agency.