Tech Tools Retail Specialist: Expert Customer Guidance

Machine Mart; Swindon; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

Staff Discounts

Pension scheme

Life Cover

Retail Trust access

Job summary

Machine Mart is seeking a customer-focused sales assistant in Swindon to help customers choose from a range of workshop tools and equipment. You will explain technical details clearly, assist with queries and uphold excellent service standards in a fast-paced retail environment.

Join a small team and contribute to achieving sales targets while delivering honest advice, building rapport, and supporting customers from purchase to post-sale support.

Qualifications

• Experience selling technical products to customers.
• Retail customer service experience.
• Experience dealing with customers.
• Practical knowledge of our product range.
• Strong accuracy and numeracy.
• Basic computer literacy.
• Self-motivated with a can-do attitude.

Responsibilities

• Sell technical products and deliver a great customer experience.
• Explain technical equipment clearly to customers.
• Aim to meet and exceed sales targets.
• Work as part of a small team (4–6 staff).
• Offer honest advice and build rapport with customers.
• Support customers through decision making and post-sale service.

Skills

Selling technical products

Retail customer service

Customer dealings

Product knowledge

Accuracy

Numeracy

Computer literacy

Self-motivated

Job description

Machine Mart is seeking a customer-focused sales assistant in Swindon to help customers choose from a range of workshop tools and equipment. You will explain technical details clearly, assist with queries and uphold excellent service standards in a fast-paced retail environment.

Join a small team and contribute to achieving sales targets while delivering honest advice, building rapport, and supporting customers from purchase to post-sale support.