Tech-Savvy Retail Advisor – Part-Time, Flexible Shifts

Virgin Media O2; Newtownabbey; Vor Ort; GBP 17.000 - 21.000; Teilzeit

Benefits dieser Stelle

Bupa healthcare

Wellbeing support

Life cover

Pension

Generous holiday

Birthday off

Zusammenfassung

Virgin Media O₂ in Newtownabbey is seeking a part-time Retail Advisor to assist customers with products and services, guiding choices on mobile, broadband and TV options. You’ll build trust, demonstrate features, and own customer queries to ensure memorable experiences.

Induction and ongoing coaching support growth within a collaborative retail team. The role offers a competitive hourly rate and requires flexible shifts across store hours, including evenings and weekends.

Qualifikationen

• Excellent communication with customers.
• Ability to build trust and provide empathetic service.
• Adaptability to changing product range and priorities.

Aufgaben

• Help customers choose from products including mobile, tablets, SIMs, broadband and TV packages.
• Support customers in selecting price plans and setups.
• Demonstrate features and accessibility tools.
• Take ownership of queries and resolve issues.
• Collaborate with the team to meet store targets and customer satisfaction.

Kenntnisse

Confident communication

Customer-focused

Resilience

Flexible shifts

Jobbeschreibung

Virgin Media O₂ in Newtownabbey is seeking a part-time Retail Advisor to assist customers with products and services, guiding choices on mobile, broadband and TV options. You’ll build trust, demonstrate features, and own customer queries to ensure memorable experiences.

Induction and ongoing coaching support growth within a collaborative retail team. The role offers a competitive hourly rate and requires flexible shifts across store hours, including evenings and weekends.