Tech Apprentice: IT Support & Projects (Hybrid UK)

BEIERSDORF; Birmingham; Hybrid; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Hybrid working

25 days holiday

Bonus

Discounts on products

Free head office parking

Job summary

Beiersdorf UK Ltd. in the United Kingdom is seeking an IT apprentice to install, configure, and support hardware and software across notebooks, mobile devices, printers, scanners, and M365.

You will monitor IT systems, assist users, and contribute to projects aligned with global policies. You will work with Beiersdorf Shared Services and local teams in a hybrid model, delivering IT assets management, training, and timely support while developing hands-on skills in a global consumer goods

Qualifications

• Must have passed Grade 4 or above in Maths and Grade 5 or above in English.
• Interest in technology and problem solving.
• Good time management and interpersonal skills.

Responsibilities

• Install, configure and troubleshoot hardware and software across notebooks, mobile devices, printers and scanners and M365.
• Monitor and optimize IT system performance, report issues to 2nd Level teams.
• Provide remote or on-site user support, diagnose issues via tickets and advise users.

Skills

M365

Hardware support

On-site support

Education

Maths Grade 4+

English Grade 5+

Tools

M365

Asset management

Printers & Scanners

Job description

Beiersdorf UK Ltd. in the United Kingdom is seeking an IT apprentice to install, configure, and support hardware and software across notebooks, mobile devices, printers, scanners, and M365.

You will monitor IT systems, assist users, and contribute to projects aligned with global policies. You will work with Beiersdorf Shared Services and local teams in a hybrid model, delivering IT assets management, training, and timely support while developing hands-on skills in a global consumer goods