Tech & Admin Support Specialist

Back To Work; East Midlands; On-site; GBP 18,000 - 24,000; Full time

Job summary

Back To Work is seeking an IT & Business Support Assistant in the East Midlands. The role blends technology support with business administration, ideal for someone who enjoys helping people, staying organised, and solving practical problems.

You’ll help set up user accounts, assist with IT queries, and support MS 365 while aiding onboarding and staff administration tasks. A friendly, collaborative environment and opportunities to grow will be provided.

Qualifications

• Experience setting up user accounts and passwords.
• Ability to troubleshoot laptops, headsets, and office gear.
• Familiarity with Microsoft 365 applications.
• Log and track technical issues to support teams.
• Comfort with basic IT queries.

Responsibilities

• Set up user accounts and passwords for staff.
• Assist colleagues with basic IT queries.
• Troubleshoot laptops, headsets, and office equipment.
• Support Microsoft 365 applications.
• Log and track technical issues.

Skills

User account setup

IT troubleshooting

Microsoft 365 support

Technical issue logging

Tools

Microsoft 365

Office equipment

Job description

Back To Work is seeking an IT & Business Support Assistant in the East Midlands. The role blends technology support with business administration, ideal for someone who enjoys helping people, staying organised, and solving practical problems.

You’ll help set up user accounts, assist with IT queries, and support MS 365 while aiding onboarding and staff administration tasks. A friendly, collaborative environment and opportunities to grow will be provided.