IT Support & 365 Admin Specialist

Integral Recruitment Ltd; Bicknor Wood; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

25 days holiday

Private medical

Death in service after probation

Employee benefits and perks scheme

Discounts

Job summary

Integral Recruitment Ltd is seeking an IT Assistant to join a small IT team, supporting day-to-day IT systems and services. The role covers IT support, Microsoft 365 administration, device management, cyber security and ongoing technology improvement.

You will provide technical support to colleagues, help maintain Microsoft 365 environment and assist with projects aimed at improving efficiency, security and user experience across the business.

Qualifications

• 2 years' experience in an IT support, service desk or IT administration role.
• Good knowledge of Microsoft Windows and Microsoft 365.
• Experience troubleshooting hardware, software and connectivity issues.
• Experience supporting and configuring end-user devices.
• Strong problem-solving, organisational and communication skills.
• A good understanding of IT security best practices.
• Ability to work independently and take ownership of tasks.

Responsibilities

• Provide first and second-line IT support to colleagues across multiple locations.
• Support and administer Microsoft 365 services, including Exchange Online, SharePoint, Teams and OneDrive.
• Manage user accounts, licences, permissions and access requests.
• Configure, deploy and maintain laptops, desktops and mobile devices.
• Support device management through Microsoft Intune and Windows Autopilot.
• Assist with cyber security, endpoint protection and compliance initiatives.
• Maintain IT documentation, asset records and support procedures.
• Assist with IT projects, technology upgrades and process improvements.
• Research and evaluate new technologies, including AI, automation and Microsoft Copilot.

Skills

IT Support

Windows

Microsoft 365

End-user devices

Troubleshooting

Cyber Security

Communication

Problem-solving

Tools

Microsoft Intune

Windows Autopilot

Microsoft Entra ID

Exchange Online

SharePoint

Teams

PowerShell

Power Automate

Copilot

Job description

Integral Recruitment Ltd is seeking an IT Assistant to join a small IT team, supporting day-to-day IT systems and services. The role covers IT support, Microsoft 365 administration, device management, cyber security and ongoing technology improvement.

You will provide technical support to colleagues, help maintain Microsoft 365 environment and assist with projects aimed at improving efficiency, security and user experience across the business.