Team Supervisor: Lead Branch Ops, Training & Growth

Wolseley; Catcliffe; On-site; GBP 17,000 - 28,000; Full time

Benefits offered by this job

Annual leave

Pension scheme

Bonuses

Maternity / adoption leave

Discounts (online & high street)

Healthcare

YuLife app

Cycle to Work

Job summary

Plumb Centre, part of the Wolseley Group, is looking for a Team Supervisor in Barnsley. The role involves assisting the Branch Manager, supervising staff, and serving customers at the trade counter.

You’ll work to grow the customer base, improve satisfaction, and manage stock while ensuring smooth branch operations. The role requires leadership skills, experience in trade environments, and a proactive customer-focused attitude.

Qualifications

• Experience supervising or leading a team.
• Experience in plumbers' merchants or builders' merchants preferred.
• Strong customer-focused approach.
• Willing to step up in Branch Manager's absence.

Responsibilities

• Assisting the Branch Manager with day-to-day running and operations.
• Supervise and support colleagues, providing training and feedback.
• Serve customers on the trade counter with product knowledge.
• Develop the customer base and improve retention and satisfaction.
• Identify ways to improve profits and build rapport with suppliers.
• Handle goods in/out, picking and packing, and stock control.

Skills

Team leadership

Customer service

Stock control

Training & coaching

Sales growth

Job description

Plumb Centre, part of the Wolseley Group, is looking for a Team Supervisor in Barnsley. The role involves assisting the Branch Manager, supervising staff, and serving customers at the trade counter.

You’ll work to grow the customer base, improve satisfaction, and manage stock while ensuring smooth branch operations. The role requires leadership skills, experience in trade environments, and a proactive customer-focused attitude.