Team Secretary/Administrator

Herefordshire and Worcestershire Health and Care NHS Trust; Hereford; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Leave entitlements (27 days + bank)

NHS pension

Flexible working

Parental/maternity support

Staff networks

Health and wellbeing opportunities

Job summary

Herefordshire and Worcestershire Health and Care NHS Trust is seeking a proactive Team Secretary/Administrator for the Neighbourhood Mental Health Team. You will deliver comprehensive administrative support, coordinating tasks and assisting Team Managers to maintain effective service delivery.

The role requires substantial admin experience, strong organisation, and excellent communication. The post offers flexible working options within a busy mental health service.

Qualifications

• Substantial administrative experience with ability to manage multiple tasks.
• Excellent organisational and communication abilities with attention to detail.
• Capable of handling confidential and sensitive information with discretion.

Responsibilities

• Provide comprehensive administrative support to the Neighbourhood Mental Health Team.
• Support operational processes and scheduling to ensure smooth service delivery.
• Organise workload and respond to changing priorities independently.

Skills

Administrative experience

Organisational skills

Communication skills

Discretion handling confidential info

Job description

The Primary Care and Community Mental Health Service delivers high quality specialist community services to working-age adults experiencing mental health difficulties., An exciting opportunity has arisen for a motivated and enthusiastic individual to join our Neighbourhood Mental Health Team as a Team Secretary/Administrator. This varied and rewarding role is pivotal in supporting the smooth day-to-day operation of the service., The successful candidate will be responsible for providing comprehensive administrative support to the team, ensuring tasks are completed accurately and efficiently. You will work closely with Team Managers, supporting operational processes and helping to maintain effective service delivery. The ability to organise and prioritise your workload independently, while managing competing demands, is essential.

We are looking for a proactive, approachable, and professional individual with substantial administrative experience. You will demonstrate excellent organisational and communication skills, a keen attention to detail, and the ability to use your initiative when responding to changing priorities. The post holder must be capable of working independently, handling confidential and sensitive information with discretion, and building positive working relationships with colleagues, service users, and partner organisations. This is an excellent opportunity for someone who is committed to providing high-quality administrative support within a busy and supportive mental health service.

At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire. Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites. We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.

What we offer

• 27 days leave plus bank holidays, increasing up to 33 days with long service
• Generous NHS pension and enhanced pay when you work unsocial hours
• Flexible and agile working opportunities
• Great maternity, paternity, and adoption support
• Wide range of supportive staff networks
• Health and wellbeing opportunities

If you would like to know more, please visit our website Staff benefits | Herefordshire and Worcestershire Health and Care NHS Trust Sharing your data -As a data controller we may sometimes need to process your data to pursue our legitimate business interests, for example to request a survey from you (optional), to support the Trusts understanding of where you gained interest in working for the Trust.