Team Member - Birmingham Bull Street

Chopstix Group; Birmingham; On-site; GBP 20,000 - 25,000; Full time

Job summary

A dynamic and rapidly expanding restaurant in Birmingham seeks a Team Member to join their energetic team. As the first point of contact for customers, you will create an exceptional experience while ensuring orders are accurately taken and presented. Responsibilities also include maintaining cleanliness in the restaurant and supporting food preparation. The ideal candidate will be passionate about customer service and able to thrive in a fast-paced environment, adhering to health and safety standards. This position offers a range of perks and career development opportunities.

Benefits

Employee Discount

Online Discounts in High Street Stores

Opt in Health & Dental Plans

Company Pension Plan

Pick n Mix Diploma Program

Cycle to Work Scheme

Free Mortgage Advice

Wellbeing Support (Confidential Advice Line)

Access to Wages in Advance

Bonus / Incentive Schemes

Free Meals on Shift

Career Development via our Career Pathway

Refer A Friend Scheme

Qualifications

• Passion for delivering exceptional customer service in a fast-paced environment.
• Ability to work as part of a team and support colleagues.
• Knowledge of Health & Safety and Food Safety guidelines.

Responsibilities

• Create a fantastic experience for each customer.
• Take and pack orders, ensuring correct presentation.
• Maintain cleanliness of the front counter and restaurant areas.
• Assist in food preparation for the chef.
• Adhere to all Health & Safety guidelines.
• Ensure customer satisfaction.

Skills

Customer service

Team collaboration

Adaptability

Food safety knowledge

Job description

Overview

Team Member - Birmingham Bull Street

JOIN THE CHOPSTIX REVOLUTION as Team Member! For the Flavour Cravers! Embark on an Epic Journey with Chopstix - Where Flavour Meets Fun!

Are you ready to spice up your career in a dynamic and rapidly expanding business? If you have a passion for delivering exceptional customer service and the skills to build an extraordinary team, we want to hear from you!

Responsibilities

• You will be the first person our customers meet; it is up to you to create a fantastic experience for each one of them.
• You will be responsible for taking & packing orders, ensuring that our FASTER, FRESHER, TASTIER food is presented and delivered to the customer exactly to product specification.
• You will be responsible for ensuring our front counter, restaurant and toilet areas are always kept clean and tidy.
• You will assist back of house as and when required, preparing the food ready for the Wok Chef to cook.
• We expect our teams to adhere to all Health & Safety and Food Safety guidelines, maintaining a safe working environment at all times.
• You will put our customers\' happiness at the centre of everything you do, providing a Faster, Fresher, and Tastier dining experience, to every customer every time.

Core Values & Culture

• We believe in going Full Throttle, putting our whole heart into every task, ensuring that our dedication and passion are reflected in our work.
• We are All In Together, supporting each other to win as a team.
• Being Quick To Shift is essential; our fast-paced industry demands adaptability, and we need people who can meet new challenges head-on with agility and resourcefulness.
• We Lead The Way by always being the first to try new things and shake things up.
• Innovation is at our core, and we thrive on taking risks and pushing boundaries.

Perks & Benefits

• Employee Discount
• Online Discounts in High Street Stores
• Opt in Health & Dental Plans
• Company Pension Plan
• Pick n Mix Diploma Program
• Cycle to Work Scheme
• Free Mortgage Advice
• Wellbeing Support (Confidential Advice Line)
• Access to Wages in Advance
• Bonus / Incentive Schemes
• Free Meals on Shift
• Career Development via our Career Pathway
• Refer A Friend Scheme

What We Want

• We are looking for a team member who is passionate about providing great service, thrives in a busy environment, and enjoys working as part of a team.
• You will be the first person our customers meet; it is up to you to create a fantastic experience for each one of them.
• We expect you to uphold Health & Safety and Food Safety guidelines, maintaining a safe working environment at all times.
• You will be responsible for ensuring that our front counter, restaurant and toilet areas are kept clean and tidy.
• You will be expected to deliver a Faster, Fresher, and Tastier dining experience to every customer, every time.
• Your love for hospitality should align with our values & DNA to help create an amazing career!