Team Manager — Lead a High-Impact Retail Team

Waitrose (Jersey) Limited; St. Brelade; On-site; GBP 36,000 - 49,000; Full time

Benefits offered by this job

Night premium £4.75/hr (22:00–06:00)

Job summary

Waitrose (Jersey) Limited seeks a proactive Team Manager to lead a busy Waitrose shop, inspiring the team and delivering outstanding customer service that reflects the Waitrose brand.

The role includes managing day-to-day operations, driving sales, and maintaining high standards of availability and merchandising. Night shifts attract a £4.75/hour premium; flexible, varied hours are required. Closing date and DBS checks may apply.

Qualifications

• Experience of leading a team in a fast-paced retail environment.
• Ability to build high-performing teams and hold regular performance conversations.
• Strong customer service focus and understanding of retail dynamics.

Responsibilities

• Oversee day-to-day shop operations and lead the team.
• Maximise sales and profit while minimising wastage.
• Maintain high availability and merchandising standards; ensure legal and secure store operations.
• Manage holidays and absences; lead and inspire the team.
• Foster a culture of care, pace and productivity; drive change in-store.

Skills

Team leadership

Customer service

People management

Communication

Planning

Job description

Waitrose (Jersey) Limited seeks a proactive Team Manager to lead a busy Waitrose shop, inspiring the team and delivering outstanding customer service that reflects the Waitrose brand.

The role includes managing day-to-day operations, driving sales, and maintaining high standards of availability and merchandising. Night shifts attract a £4.75/hour premium; flexible, varied hours are required. Closing date and DBS checks may apply.