Night Shift Team Manager - Retail Leadership

John Lewis plc; Witney; On-site; GBP 32,000 - 46,000; Full time

Job summary

John Lewis plc Waitrose Witney is seeking a Team Manager to lead a fast-paced store operation, driving customer-focused service and sustainable sales growth. You will motivate Partners, manage holidays, and ensure compliant store processes while maintaining a welcoming, high-performance culture.

Role includes Night Premiums for late hours. Flexible, varied hours across seven days, with a permanent contract and 37.5 hours per week.

Qualifications

• Experience of leading a team in a fast-paced, customer-focused environment.
• Ability to build high-performing teams and have honest performance conversations.
• Passion for retail, understanding competition and market factors.
• Ability to assess workload realistically and adapt plans to deadlines.
• Strong communication to influence stakeholders at all levels.

Responsibilities

• Oversee day-to-day shop operations in a fast-paced setting.
• Maximise sales and profit while minimising wastage.
• Maintain high availability and merchandising and ensure compliant store operation.
• Lead and develop your team, including holidays and managing absences.
• Create a supportive culture of care, pace and productivity.
• Engage partners in delivering change consistently within the shop.

Skills

Team leadership

People management

Retail passion

Workload planning

Clear communication

Job description

John Lewis plc Waitrose Witney is seeking a Team Manager to lead a fast-paced store operation, driving customer-focused service and sustainable sales growth. You will motivate Partners, manage holidays, and ensure compliant store processes while maintaining a welcoming, high-performance culture.

Role includes Night Premiums for late hours. Flexible, varied hours across seven days, with a permanent contract and 37.5 hours per week.