Night Shift Team Leader - Supermarket

Waitrose & Partners; Wallingford; In loco; GBP 24.000 - 28.000; Tempo pieno

Descrizione del lavoro

Waitrose & Partners is seeking a Team Leader to support shop management and lead a team in a busy Waitrose store in the UK. You will help meet customer demand, ensure safety and legality, and manage online orders with a focus on excellent customer service and operational efficiency.

The role emphasizes driving commercial performance, reducing waste, and maintaining a clean, safe environment while collaborating with the broader shop team to deliver great shopping experiences.

Competenze

• Good people and leadership skills.
• Good understanding of retail and how to maximise commercial success.
• Experience of working in a customer facing role.
• Good stakeholder management skills when working with third parties and the wider Partnership.
• Duty Manager Training (Internal Partners only).

Mansioni

• Supporting the shop's management team with managerial tasks and work with all other areas of the shop to meet customer demand.
• Ensuring Partners are operating in a safe and legal manner.
• Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
• Stock replenishment - ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
• Working with the wider shop team to support when needed including checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.
• Being proactive in helping to drive the commercial performance for the shop, offering ideas for continuous improvement to the operation.
• Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.
• Maintaining a safe and tidy working environment with general shopkeeping tasks.

Descrizione del lavoro

Waitrose & Partners is seeking a Team Leader to support shop management and lead a team in a busy Waitrose store in the UK. You will help meet customer demand, ensure safety and legality, and manage online orders with a focus on excellent customer service and operational efficiency.

The role emphasizes driving commercial performance, reducing waste, and maintaining a clean, safe environment while collaborating with the broader shop team to deliver great shopping experiences.