Retail Team Manager with Flexible Hours & Growth

JOHN LEWIS; Avebury; On-site; GBP 26,000 - 34,000; Full time

Job summary

John Lewis Partnership is seeking a Team Manager for a Waitrose shop. You will lead and motivate your team to deliver outstanding, Partner-led customer service and maximise store performance.

The role involves overseeing day-to-day operations, maintaining stock availability and merchandising, and developing your colleagues through regular performance conversations. Flexible hours across seven days may apply.

Qualifications

• Experience leading a team in a fast-paced, customer-focused environment.
• Ability to build high-performing teams and conduct regular performance conversations.
• A passion for retail and understanding of market factors impacting the Partnership.
• Ability to assess workload realistically and adapt plans to meet deadlines.
• Clear communication and the ability to influence stakeholders at all levels.

Responsibilities

• Oversee the day-to-day operation of the shop.
• Maximise sales and minimise wastage.
• Ensure high levels of availability and merchandising with a compliant store operation.
• Improve customer satisfaction.
• Lead the team, including arranging holidays and managing absences.
• Create a supportive culture of care, pace and productivity.
• Engage partners in delivering and embedding change within the shop.

Job description

John Lewis Partnership is seeking a Team Manager for a Waitrose shop. You will lead and motivate your team to deliver outstanding, Partner-led customer service and maximise store performance.

The role involves overseeing day-to-day operations, maintaining stock availability and merchandising, and developing your colleagues through regular performance conversations. Flexible hours across seven days may apply.