Team Manager - Argos

Sainsbury's Supermarkets Ltd; London; On-site; GBP 32,000 - 40,000; Full time

Job summary

An established industry player is seeking a Warehouse Team Manager to lead a dynamic team in their Local Fulfilment Centre. This role offers a unique opportunity to enhance customer experience through effective leadership and operational excellence. You will cultivate a culture of growth and high performance, ensuring that your team meets customer needs while adhering to safety and quality standards. With a focus on inclusivity and collaboration, this position allows you to make impactful decisions that drive success. Join a supportive environment that values your contributions and encourages career development across various business areas.

Benefits

10% discount at Sainsbury’s, Argos, Tu, and Habitat

Food and hot drinks provided

Generous holiday entitlement

Matching 4-7% pension contributions

Sainsbury’s share scheme

Wellbeing support

Colleague networks

Cycle to Work scheme

Special offers on gym memberships

Qualifications

• Proven track record in leading large, diverse teams.
• Expertise in warehouse and retail operations.

Responsibilities

• Deliver exceptional customer service by leading a team.
• Ensure compliance with legal and budgetary requirements.

Skills

Warehouse Operations

Leadership

Customer Service

Communication

Decision Making

Job description

Salary: £32,750
Location: London Belvedere LFC, London, DA17 6FS
Contract type: Secondment
Business area: Argos Local Fulfilment Centres
Closing date: 11 May 2025
Requisition ID: 303716

Join us as a Warehouse Team Manager in our Local Fulfilment Centre (LFC), where you'll have the opportunity to significantly enhance our customers' experience. As a leader, you'll cultivate a culture of growth and high performance, inspiring a diverse team, and driving engagement while embodying our values. Focused on customer satisfaction and continuous improvement, you'll make autonomous decisions that positively influence business outcomes. Our environment is fast-paced and collaborative, valuing inclusivity, diversity, and team well-being. Be part of a team that embraces change, encourages growth, and strives for outstanding results with the highest standards of quality, safety, and efficiency.

What you'll do

Your main role will be to deliver exceptional customer service by leading a team within the LFC warehouse. You'll ensure compliance with legal and budgetary requirements while meeting SLAs to maximize customer satisfaction. Leading by example, you'll foster engagement, uphold our values, and maintain open communication. Your customer-centric approach will guide operational decisions, prioritizing customer needs. You'll manage and coach colleagues, drive performance, and collaborate with other teams to achieve site results. Additionally, you'll maintain health and safety standards, plan resource activities, and ensure stock accuracy and security. Through inspiring leadership and effective team management, you'll cultivate a positive workplace culture that contributes to the success of the LFC.

Who you are

You are a skilled leader with expertise in warehouse and retail operations, including multi-drop and final mile delivery, enabling you to prioritize customer needs and foster a team culture aware of their impact on service and results. With a proven track record in leading large, diverse, unionized teams, you possess strong decision-making, communication, and listening skills. Your inclusive leadership style champions diversity, motivates colleagues at all levels, and maintains a customer-centric approach to decision-making to achieve desired outcomes.

What’s in it for you?

Enjoy a supportive, family-like environment with helpful management. As part of a Sainsbury’s-owned multi-brand retailer, you have numerous opportunities to develop your career across various business areas.

Our benefits include:

• 10% discount at Sainsbury’s, Argos, Tu, and Habitat after four weeks; increased to 15% at Sainsbury’s every Friday and Saturday, and 15% at Argos every pay day.
• Food and hot drinks provided in colleague areas across all Local Fulfilment Centres.
• Generous holiday entitlement, maternity, and paternity leave.
• Matching 4-7% pension contributions.
• Sainsbury’s share scheme for discounted investment opportunities.
• Wellbeing support including emotional, legal, and financial assistance.
• Colleague networks to connect with like-minded individuals.
• Cycle to Work scheme for affordable bikes and equipment.
• Special offers on gym memberships, restaurants, holidays, retail vouchers, and more.