Team Manager

Castelan Group; Weston-super-Mare; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

GP access

Discounts

Career development

Employee of the Month

Onsite parking

Employee assistance

Wellbeing initiatives

Staff socials

Job summary

Castelan Group in Weston-super-Mare is seeking an experienced Supervisor or Team Manager to lead our Internal Parts Team on site at our Head Office. You will own performance, develop talent, and deliver excellent customer outcomes in a fast-paced, target-driven environment.

You will coach and onboard new starters, manage workloads, and work with stakeholders to resolve issues, using Excel and Office 365 to drive KPIs and SLAs. Starting salary £28,789 to £35,000 per year.

Qualifications

• Experience as a Supervisor, Team Leader, or Manager with a passion for developing people
• Proven ability to motivate, coach, and improve team performance
• Confidence using Microsoft Office 365, especially Excel
• Strong organisational skills with a hands-on, proactive approach
• People-first mindset supporting both performance and wellbeing

Responsibilities

• Lead and develop your team through coaching, mentoring, and supporting individuals to reach their potential
• Oversee performance, absence, and wellbeing with empathy and fairness
• Integrate and develop new starters, ensuring onboarding and a strong team culture
• Be the go-to for team support, guiding colleagues through queries and daily operations
• Drive performance against KPIs and SLAs using data and Excel
• Manage workloads and priorities to keep operations efficient and customer-focused
• Collaborate with stakeholders and suppliers to resolve issues and improve processes

Skills

People development

Coaching

Office 365

Excel

Organisational skills

People-first mindset

Job description

Lead with Confidence. Grow with Castelan.

Are you an experienced Supervisor ready for your next step, or an established Team Manager looking for a fresh challenge?

We are looking for a people-focused leader, based on site at our Weston-Super-Mare Head Office to take ownership of our Internal Parts Team, driving performance, developing talent, and delivering excellent customer outcomes in a fast-paced, target-driven environment.

What You Will Be Doing

• Lead and develop your team - coaching, mentoring, and supporting individuals to reach their full potential
• Oversee performance, absence, and wellbeing, managing both professional and personal matters with empathy and fairness
• Integrate and develop new starters, ensuring a smooth onboarding and building a strong, engaged team culture
• Act as the go-to for team support, helping colleagues navigate queries, challenges, and day-to-day operations
• Drive performance against KPIs and SLAs using data and insights (Excel, Office 365 tools)
• Manage workloads and priorities to keep operations efficient and customer-focused
• Work collaboratively with stakeholders and suppliers, resolving issues and improving processes

What We Are Looking For

• Experience as a Supervisor, Team Leader, or Manager with a passion for developing people
• Proven ability to motivate, coach, and improve team performance
• Confidence using Microsoft Office 365 (especially Excel)
• Strong organisational skills with a hands-on, proactive approach
• A people first mindset with the ability to support both performance and wellbeing

Why This Role?

• A genuine career progression opportunity for emerging leaders
• The chance to shape, develop, and grow your own team
• A supportive environment where people development is a priority
• A role where you'll make a real difference every day

Salary

• Starting salary £28,789.00 - £35,000.00

What's In It for You?

• 24/7 GP access for you and your household
• Discounts on cinema tickets, major retailers, and national brands
• Career development and progression opportunities
• Employee of the Month awards and celebratory events
• Onsite Mental Health First Aid support
• Staff socials, wellbeing initiatives, and charity fundraising
• Free onsite parking (locationdependent) and excellent transport links
• Employee Assistance Programme for counselling, financial, and legal support
• First Week's Lunches covered by the business via our local catering partner