Team Leader: Lead Busy Shifts with Great Perks

Heritage - Bra_208; St Andrews; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Competitive salary

Pension contribution

Training and development

Discounts on brands

Employee assistance program

Maternity/paternity policies

Menopause Friendly Employer

Wagestream access

Retail discounts

Job summary

Greene King Inns is seeking a proactive Team Leader to guide a busy hospitality team during shifts, ensuring excellent guest experiences and smooth service delivery. You will model high standards, support colleagues, and manage operations when senior staff are absent.

Applicants should demonstrate strong English communication, attention to detail, and the ability to stay composed under pressure. The role blends leadership with hands-on guest service and safety compliance.

Qualifications

• Proven experience leading a hospitality team during busy shifts.
• Strong customer service focus and ability to engage with guests.
• Ability to maintain high standards and ensure safety and compliance.

Responsibilities

• Lead the team during busy shifts and ensure smooth operation.
• Deputise for management and resolve issues promptly.
• Maintain a clean, safe and legal bar environment.
• Deliver a warm, memorable experience to every customer.

Skills

Team leadership

Customer service

Attention to detail

English language

Job description

Greene King Inns is seeking a proactive Team Leader to guide a busy hospitality team during shifts, ensuring excellent guest experiences and smooth service delivery. You will model high standards, support colleagues, and manage operations when senior staff are absent.

Applicants should demonstrate strong English communication, attention to detail, and the ability to stay composed under pressure. The role blends leadership with hands-on guest service and safety compliance.