Team Leader: Elevate Service & Team Vibe

Card Factory; Liverpool; On-site; GBP 22,000 - 28,000; Full time

Job summary

Card Factory is seeking a friendly and upbeat Team Leader to energize the store, support the Store Manager, and keep the team motivated. You will ensure every customer leaves with what they came in for and a smile, stepping up when the Store Manager is away to keep operations running smoothly.

You will lead by example, help others grow, drive store initiatives, and maintain a positive, inclusive vibe while monitoring performance and driving commercial success.

Qualifications

• Proven leadership skills with energy and positivity.
• Ability to motivate and develop a team.
• Customer-focused with a positive attitude.
• Flexible and able to step up in Store Manager's absence.

Responsibilities

• Support the Store Manager and motivate the team to achieve goals.
• Create great customer experiences and drive commercial success.
• Lead by example and embody the Card Factory Way to inspire others.
• Foster a positive, inclusive team culture and maintain store standards.

Skills

Leadership

Communication

Teamwork

Customer Service

Adaptability

Job description

Card Factory is seeking a friendly and upbeat Team Leader to energize the store, support the Store Manager, and keep the team motivated. You will ensure every customer leaves with what they came in for and a smile, stepping up when the Store Manager is away to keep operations running smoothly.

You will lead by example, help others grow, drive store initiatives, and maintain a positive, inclusive vibe while monitoring performance and driving commercial success.