Team Leader — Drive Great Guest Experiences

Cardfactory Gmbh; Peterhead; On-site; GBP 25,000 - 36,000; Full time

Job summary

cardfactory is seeking a friendly and upbeat Team Leader to energize the store, support the Store Manager, and ensure customers leave with what they came for and a smile.

You’ll lead by example, drive great service, and help the team grow, while keeping the store running smoothly with confident, caring leadership.

Join cardfactory to create a positive, inclusive environment and contribute to commercial success through strong teamwork.

Qualifications

• Proven leadership skills with energy and positivity.
• Curious by nature, always learning.
• Ability to listen, include everyone's voice and encourage participation.
• Flexible, decisive, and results-driven.
• Fair, open to feedback, and thoughtful in decisions.

Responsibilities

• Lead day-to-day store operations and drive customer experiences.
• Support Store Manager and motivate the team.
• Maintain a positive, inclusive vibe and embody the Cardfactory Way.
• Monitor store numbers to ensure smooth running and commercial success.

Skills

Leadership

Curiosity

Communication & Listening

Flexibility

Fairness & Feedback

People Growth

Job description

cardfactory is seeking a friendly and upbeat Team Leader to energize the store, support the Store Manager, and ensure customers leave with what they came for and a smile.

You’ll lead by example, drive great service, and help the team grow, while keeping the store running smoothly with confident, caring leadership.

Join cardfactory to create a positive, inclusive environment and contribute to commercial success through strong teamwork.