Store Team Leader: Elevate Service & Team Spirit

Card Factory; Bradley Stoke; On-site; GBP 23,000 - 30,000; Full time

Job summary

Card Factory is seeking a friendly and upbeat Team Leader to energize our store, support the Store Manager, motivate teammates, and ensure customers leave with what they came in for—a smile. You’ll step up when needed, keeping things running smoothly with confidence and care.

You’ll drive day-to-day operations, lead by example, and help the team grow while continuing your own development. If you bring energy, commercial know-how, and a positive, inclusive vibe, this is a great fit.

Qualifications

• Proven leadership experience and ability to motivate a team.
• Curious and eager to learn, with sight of bigger picture.
• Inclusive leadership, listening to all voices.
• Flexible, proactive, and results-driven.
• Fair, open to feedback, and decisive.

Responsibilities

• Lead day-to-day store operations and deliver great customer service.
• Coach and develop team members to reach targets.
• Drive commercial initiatives and monitor key store metrics.
• Maintain effective communication and positive store culture.

Skills

Leadership

Growth mindset

Inclusivity

Adaptability

People-focused

Job description

Card Factory is seeking a friendly and upbeat Team Leader to energize our store, support the Store Manager, motivate teammates, and ensure customers leave with what they came in for—a smile. You’ll step up when needed, keeping things running smoothly with confidence and care.

You’ll drive day-to-day operations, lead by example, and help the team grow while continuing your own development. If you bring energy, commercial know-how, and a positive, inclusive vibe, this is a great fit.