Store Team Leader: Energize, Elevate & Inspire

Cardfactory Gmbh; City of Edinburgh; On-site; GBP 26,000 - 32,000; Full time

Job summary

cardfactory is seeking a friendly and upbeat Team Leader to energize the store, support the Store Manager, keep the team motivated, and ensure every customer leaves with exactly what they came in for and a smile.

You will lead by example in day-to-day operations, drive great service and commercial success, help others grow, and maintain a positive, inclusive vibe while monitoring performance and keeping communication flowing.

Qualifications

• Good leadership skills people want to follow.
• Curious by nature, always learning, and eager to see the bigger picture.
• You make space for everyone’s voice, listen with intent, and help build a team where people feel they belong.

Responsibilities

• Lead the store's day-to-day operations and customer experiences.
• Drive commercial success and lead by example.
• Support growth and development of team members.

Skills

Leadership

Curiosity

Active listening

Adaptability

Fairness

People skills

Job description

cardfactory is seeking a friendly and upbeat Team Leader to energize the store, support the Store Manager, keep the team motivated, and ensure every customer leaves with exactly what they came in for and a smile.

You will lead by example in day-to-day operations, drive great service and commercial success, help others grow, and maintain a positive, inclusive vibe while monitoring performance and keeping communication flowing.