Energetic Team Leader — Inspire Service & Growth

Card Factory; Prudhoe; On-site; GBP 25,000 - 32,000; Full time

Job summary

Card Factory is seeking a friendly and upbeat Team Leader to energise our store, support the Store Manager, and keep the team motivated to ensure customers leave with exactly what they came in for and a smile. You’ll step up when the Store Manager is away and help drive the store’s commercial success with positive energy.

You’ll lead by example, foster an inclusive, positive vibe, and help others grow while continuing to build your own skills.

Qualifications

• Leadership: lead by example and set the tone for the team.
• Communication: clear, open, proactive communication with the team and customers.
• Team motivation: energise and support the team to deliver excellent service.

Responsibilities

• Lead day-to-day store operations and deliver great customer experiences.
• Model high standards of service and represent the Card Factory Way.
• Support the Store Manager and help develop team members’ skills and confidence.

Skills

Leadership

Communication

Team motivation

Customer service

Job description

Card Factory is seeking a friendly and upbeat Team Leader to energise our store, support the Store Manager, and keep the team motivated to ensure customers leave with exactly what they came in for and a smile. You’ll step up when the Store Manager is away and help drive the store’s commercial success with positive energy.

You’ll lead by example, foster an inclusive, positive vibe, and help others grow while continuing to build your own skills.