Store Team Leader: Energize, Inspire & Deliver Smiles

Card Factory; Sheffield; On-site; GBP 18,000 - 24,000; Full time

Job summary

Card Factory is seeking a friendly and upbeat Team Leader to bring energy, positivity and great vibes to our store in the heart of the team. You’ll support the Store Manager, keep the team motivated, and ensure every customer leaves with what they came in for and a smile.

You’ll lead by example, drive commercial success, and help others grow while continuing to develop your own skills. If you’ve got energy, leadership and a passion for great service, this is your moment to shine.

Qualifications

• Strong leadership skills that others want to follow.
• Curious, eager to learn and see the bigger picture.
• Inclusive mindset, listens and values everyone’s voice.
• Proactive, flexible, gets things done.
• Fair, open to feedback, thoughtful in decisions.
• Cares about people and helps grow the team.

Responsibilities

• Lead day-to-day store operations and drive great customer experiences.
• Support Store Manager and motivate the team to hit targets.
• Help customers find what they came in for and leave with a smile.
• Drive store initiatives and maintain clear communication.
• Monitor performance and help the team thrive.

Skills

Leadership

Customer service

Team motivation

Communication

Flexibility

Decision making

Job description

Card Factory is seeking a friendly and upbeat Team Leader to bring energy, positivity and great vibes to our store in the heart of the team. You’ll support the Store Manager, keep the team motivated, and ensure every customer leaves with what they came in for and a smile.

You’ll lead by example, drive commercial success, and help others grow while continuing to develop your own skills. If you’ve got energy, leadership and a passion for great service, this is your moment to shine.