Team Leader: Inspire Service & Smooth Shifts

greene king; England; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Career development opportunities

Employee discounts on food and drink

Employee assistance program

Generous maternity and paternity policies

Wagestream access to wages before payday

Retail discounts at various stores

Job summary

Greene King is seeking a Team Leader to lead and support the team in providing exceptional customer experiences. You will oversee operations during shifts, ensuring that standards are maintained, and help tackle any challenges that arise.

This role requires strong leadership skills, the ability to coordinate and motivate the team, and a dedication to customer service. You will also enjoy various benefits, including generous discounts and a focus on career development.

Qualifications

• Experience in a leadership role within the hospitality industry.
• Strong interpersonal skills to connect with customers and team members.
• Ability to work under pressure during busy shifts.

Responsibilities

• Lead the team to ensure high standards and customer satisfaction.
• Resolve issues when the management team is absent.
• Ensure the bar is safe, legal, and clean.

Skills

Customer service

Team coordination

Attention to detail

Problem-solving

Positive attitude

Job description

Greene King is seeking a Team Leader to lead and support the team in providing exceptional customer experiences. You will oversee operations during shifts, ensuring that standards are maintained, and help tackle any challenges that arise.

This role requires strong leadership skills, the ability to coordinate and motivate the team, and a dedication to customer service. You will also enjoy various benefits, including generous discounts and a focus on career development.