Team Leader: Coach, Drive Sales & Customer Experience

Co-Operative Energy Ltd; Aylesbury; Hybrid; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Employee Discounts

30 Days Annual Leave

Health and Wellbeing Programmes

Full Training and Accredited Develop …

Job summary

OurCoop in the United Kingdom is seeking a proactive Team Leader to support managers, coach the team, and drive sales while helping the store meet its targets. Your shift pattern may include evenings and weekends.

You will lead by example, ensure a fantastic store experience for customers, and take ownership of issues with professionalism. Some supervisory experience is desirable but not essential; full training and accredited development plans are provided.

Qualifications

• Customer-focused and deliver excellent store experiences.
• Able to listen, interact and communicate with customers and team members.
• Enthusiastic and resilient to support colleagues during demanding times.
• Past supervisory experience is desirable but not essential.

Responsibilities

• Going the extra mile to ensure customers have a fantastic store experience
• Motivating and supporting the team by leading from the front
• Having a sound understanding of our products and offering guidance to our customers
• Taking ownership of customer complaints and dealing with them professionally

Skills

Customer focus

Team leadership

Communication skills

Resilience

Job description

OurCoop in the United Kingdom is seeking a proactive Team Leader to support managers, coach the team, and drive sales while helping the store meet its targets. Your shift pattern may include evenings and weekends.

You will lead by example, ensure a fantastic store experience for customers, and take ownership of issues with professionalism. Some supervisory experience is desirable but not essential; full training and accredited development plans are provided.