Store Team Leader — Elevate Service & Drive Sales

Co-Operative Energy Ltd; United Kingdom; Remote; GBP 22.000 - 32.000; Vollzeit

Benefits dieser Stelle

Employee Discounts

30 Days Annual Leave

Health and Wellbeing Programmes

Full Training and Accredited Develop

Zusammenfassung

OurCoop is seeking a Team Leader who will support managers, coach the team, and drive sales to hit store targets. Your shift pattern may include evenings and weekends to meet customer demand.

You will motivate colleagues, understand our products, and handle customer inquiries while maintaining excellent service. Prior supervisory experience is welcome but not essential, with full training provided.

Qualifikationen

• Customer-focused approach and ability to deliver excellent store experiences.
• Strong communication skills for interaction with customers and team members.
• Experience or potential in supervisory or team-leading roles is desirable but not required.

Aufgaben

• Going the extra mile to ensure customers have a fantastic store experience.
• Motivating and supporting the team by leading from the front.
• Having a sound understanding of our products and offering guidance to customers.
• Taking ownership of customer complaints and dealing with them professionally.

Kenntnisse

Customer focused

Communication

Team leadership

Resilience

Jobbeschreibung

OurCoop is seeking a Team Leader who will support managers, coach the team, and drive sales to hit store targets. Your shift pattern may include evenings and weekends to meet customer demand.

You will motivate colleagues, understand our products, and handle customer inquiries while maintaining excellent service. Prior supervisory experience is welcome but not essential, with full training provided.