Team Leader

Spring Inn; Milnrow; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Competitive pay with tips

Annual profit share bonus

Food and drink 30% discount for you &

50% off food on shift

Discounted hotel stays

Wellbeing support

Development programmes

Enhanced family policies

JW BenefitHub discounts

Job summary

JW Lees in the North West is looking for a Front of House Team Leader to join our fabulous team. You’ll pull pints, serve great food, and show you can grow to the next level while delivering excellent customer service.

You’ll lead from the front, motivate your team, and communicate clearly. This role offers progression and benefits within a supportive, values-driven environment.

Qualifications

• Front of House Team Leader with strong communication and leadership skills.
• Ability to lead from the front and motivate a team to deliver great service.
• Commitment to outstanding customer service and team development.

Responsibilities

• Lead front of house operations and develop team to reach the next level.
• Communicate clearly, act as a positive role model, and manage shifts.
• Provide excellent customer service and maintain high standards.
• Demonstrate leadership qualities and be a strong team player.

Skills

Communication

Leadership

Team leadership

Customer service

Job description

We arelooking fora Front of House Team Leader to join our fabulous team.

What we offer our Front of House Team Leaders:

• Competitive pay plus cash tips and tronc (that’s your card tips that are paid intoyour bank)
• Annual profit share bonus, ensuring you share in the success ofthe company
• 30% discount on food and drink across our pubs, inns and hotelsfor you and friends and family
• 50% off food when on shift
• Discounted stays in our hotels and inns
• 24 hour confidential wellbeing support, plus counsellingprovided by the Licenced Trade Charity
• Great opportunities to grow in your role and progress yourcareer with our internal and external development programmes
• Enhanced maternity, paternity and adoption policies
• Access to JW BenefitHub, giving you access to a huge range ofhigh street and online discounts

What a Front of House Team Leader does at JW Lees:

• Pulling pints and serving super foodis only the beginning as you show us you have what it takes to develop to the next level
• You’ll be an expert in communication, leading from the front and beinga positive rolemodel for your team
• Take the lead and running shifts,it’s key that providing excellent customer service and motivating your teamis something that you’re passionate about.
• The ability to demonstrate great leadership qualities along with being a great team player.

About JW Lees:

Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences.

We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart ofeverything we do:

Proud - Savvy - Honest - Passionate - Personal - Together