Team Leader

Card Factory; Glasgow; On-site; GBP 20,000 - 25,000; Part time

Job summary

Join a leading retailer as a Team Leader in Glasgow Shawlands. You will support the Store Manager in driving commercial growth while fostering a culture of excellent customer service. This role involves leading the team, ensuring high standards, and engaging with customers to celebrate their life moments. Card Factory offers numerous benefits and development opportunities within a growing omni-channel retail environment.

Benefits

25% staff discount

Save As You Earn scheme

Financial Wellbeing Support

Salary Advance

Seasonal incentives

Opportunities for Retail Apprenticeships

Access to training and development

Discounted mobile plans

Employee Assistance Programme

Qualifications

• Passionate about celebrating customers’ life moments.
• Strong leadership skills and customer-centric approach.

Responsibilities

• Support the Store Manager in achieving commercial growth.
• Lead the team in the absence of the Store Manager.
• Ensure high standards and exceptional service daily.

Skills

Leadership

Customer Service

Teamwork

Job description

Join us as a Team Leader at Card Factory

Location: Glasgow Shawlands

Contracted Hours: 15 hours per week

Role Responsibility

We are passionate about celebrating our customers’ life moments. We are seeking a Team Leader to join our successful Card Factory family to help fulfill this mission. You will support the Store Manager in achieving commercial growth and fostering a team culture centered around excellent customer service. Leading the team in the absence of the Store Manager, you will ensure high standards and exceptional service daily.

The Ideal Candidate

• Passionate about celebrating customers’ life moments
• Customer-centric with a drive for service excellence
• Strong leadership skills
• Positive and forward-thinking
• Comfortable reviewing store performance data
• Commercially minded
• Engaging and enthusiastic team player

Package and Benefits

Card Factory is the UK’s leading retailer of greeting cards, dressings, and gifts, with over 1,000 stores across the UK and Ireland. We are evolving into an Omni-channel retailer, investing in our colleagues and offering numerous development opportunities. Benefits include:

• 25% staff discount in-store and online
• Save As You Earn scheme
• Financial Wellbeing Support and Education Tools
• Salary Advance
• Seasonal incentives
• Opportunities for Retail Apprenticeships
• Access to training and development
• Discounted mobile plans and retail discounts
• Employee Assistance Programme for mental, physical, and financial wellbeing

If you are excited about this role and your career aspirations align, click 'Apply Now'. We review applications regularly and reserve the right to close the vacancy early. No agencies, please.