Team Leader

Card Factory; Derry/Londonderry; On-site; GBP 24,000 - 30,000; Full time

Job summary

A retail company in Derry/Londonderry seeks a friendly and proactive Team Leader to support the Store Manager and create a vibrant store atmosphere. Responsibilities include motivating the team, driving customer satisfaction, and leading store initiatives. Ideal candidates will exhibit strong leadership qualities and a passion for developing others. This fixed-term contract offers a perfect opportunity for those ready to advance their leadership journey.

Qualifications

• Good leadership skills people want to follow.
• Eager to learn and see the bigger picture.
• Make space for everyone’s voice and listen with intent.
• Stay flexible and set the tone.
• Care about people and support team growth.

Responsibilities

• Support the Store Manager and keep the team motivated.
• Drive customer experiences and commercial success.
• Lead by example and communicate effectively.
• Monitor store performance metrics.

Skills

Leadership skills

Curiosity

Team Building

Flexibility

Empathy

Job description

About The Job

Location: Card Factory Lisnagelvin

Contracted Hours Available:8

Please note this role is a fixed term contract.

We’re on the lookout for a friendly and upbeat Team Leader to bring energy, positivity, and great vibes to our store!

In this role, you’ll be right at the heart of it, supporting your Store Manager, keeping the team motivated, and making sure every customer leaves with exactly what they came in for (and a smile to go with it). When your Store Manager’s away, you’ll step up and keep things running smoothly with confidence and care.

The day to day

You’ll play a key role in the day-to-day running of the store—creating great customer experiences and driving commercial success. You’ll lead by example, showing what great service looks like and bringing the cardfactory Way to life. Along the way, you’ll help others grow while continuing to build your own skills. With your energy and commercial know-how, you’ll drive store initiatives, keep communication flowing, and create a positive, inclusive vibe. And by keeping an eye on the numbers, you’ll help make sure everything’s running smoothly, and the team is thriving.

About You

What we’re looking for:

• Good leadership skills people want to follow—positive, proactive, and full of energy.
• You're curious by nature, always learning, and eager to see the bigger picture.
• You make space for everyone’s voice, listen with intent, and help build a team where people feel they belong.
• Step up, stay flexible, and set the tone by getting things done.
• You’re fair, open to feedback, and thoughtful in how you make decisions.
• You genuinely care about people, support growth, and help create a positive team vibe.
  
  

Why join us

If you’re ready to take the next step in your leadership journey, this could be the perfect opportunity. At cardfactory, we’re all about celebrating people—and that includes you. You’ll be supported every step of the journey, with opportunities to grow, lead, and shine. We’ll back your potential, cheer on your progress, and help you grow.

Sound like a perfect fit? Apply today and let’s make every day a celebration!

We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly.

No agencies, please.

Sportswift Ltd T/A cardfactory