Team Assistant - Performance

Southern Housing; Farringdon; Hybrid; GBP 26,000 - 32,000; Full time

Job summary

Southern Housing is seeking an experienced Administration/Secretarial professional to join the team. You will manage appointments, maintain calendars, and arrange travel and accommodation as needed, while developing robust administrative systems.

You will be the first point of contact for inquiries, handling calls and correspondence, and coordinating with internal teams to ensure seamless operations. The role is hybrid with a minimum of two days in the office.

Qualifications

• Experience in Administration or Secretarial role.
• Knowledge of relevant policies and procedures.
• Proficient in office software and complex spreadsheets.
• Ability to produce professional correspondence and documents.
• Strong prioritisation and attention to detail.

Responsibilities

• Manage appointments and update calendars.
• Coordinate travel and accommodation arrangements when required.
• Develop and maintain administrative systems, databases and spreadsheets.
• Act as first point of contact via phone, email and post.
• Collaborate with multiple departments and external contacts to ensure smooth operations.

Skills

Admin experience

Secretarial experience

Attention to detail

Spreadsheet/Presentation skills

Prioritisation

Tools

Office software

Job description

Are you ready to make a real impact? Join our dynamic team and be at the heart of our operations!

This role reports directly to the Head of Disrepair and will be responsible for managing appointments, updating calendars, and making travel and accommodation arrangements when required.

We aim to create communities where everyone has a safe home in a place they’re proud to live. We’re big, we’re local, and residents are at the heart of everything we do. We leverage our size to drive positive change in the areas we serve.

In addition, you’ll be responsible for developing and maintaining administrative systems, databases, and spreadsheets as needed. Collaborating with colleagues from different departments and external contacts/customers will be crucial in ensuring seamless communication and coordination. As the first point of contact, you’ll handle phone calls, emails, and written correspondence, redirecting or addressing inquiries as necessary.

The role is hybrid with a minimum of 2 days in the office.

What You’ll Need

• Experience in Administration or Secretarial
• Knowledge of functional area(s) or related professional field, where the exercise of judgment is limited to applying applicable policies, procedures, regulations.
• Computer skills sufficient to operate on-line system and complex software or develop formulas for moderately sophisticated spreadsheets.
• Ability to use a variety of software packages to produce correspondence and documents, and maintain presentations, spreadsheets and databases.
• Ability to prioritise workload with a level of attention to detail

Closing Date: Sunday 23rd August 2026 at 23:59

Shortlisting: W/c 24th August 2026

Interviews: W/c 31st August 2026

(We may close the advert early if we receive a suitable number of applications).