Team Assistant

Intercity; West Midlands; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

33 days holiday

Annual pay reviews

Holiday buy scheme

All-company bonus scheme

Death in service cover

Employee assistance programme

Company pension

Active social calendar

Focus on developing people

Job summary

A dynamic technology solutions company in West Midlands is looking for an organized Team Assistant to provide high-level administrative support to the Executive Board. The ideal candidate should have at least 2 years of experience in an administrative role, be proficient in Microsoft O365, and excel in managing multiple priorities. The position offers generous holiday entitlements and a commitment to employee development.

Qualifications

• Minimum 2 years’ experience in an administrative or team assistant role.
• Proficient in Microsoft O365 (Word, Excel, Outlook, PowerPoint, OneNote, Teams).
• Experience in diary management and office administration.

Responsibilities

• Managing inboxes and handling email correspondence.
• Calendar and diary management for senior leaders.
• Preparing professional correspondence and documentation.
• Handling incoming calls and messages.
• Attending and supporting team meetings.
• Processing director’s expense claims.
• Reconciling credit card statements.
• Booking travel and accommodation.
• Assisting with internal and external events.

Skills

Organisation & Planning

Communication

Attention to Detail

Judgement & Initiative

Teamwork & Collaboration

Adaptability & Resilience

Motivation & Confidentiality

Tools

Microsoft O365

Job description

Intercity West Midlands, England, United Kingdom

Team Assistant

Keep the team moving. Stay one step ahead. Be our next Team Assistant!

We’re looking for a Team Assistant to provide high‑level administrative support to our Executive Assistant team, including the Executive Board of Directors, while also taking ownership of several key business areas independently. This is a fantastic opportunity to be part of a fast‑paced, collaborative environment where your contributions will make a real impact.

Key Responsibilities

• Managing inboxes and handling email correspondence
• Calendar and diary management for senior leaders
• Preparing professional correspondence and documentation
• Handling incoming calls and messages
• Attending and supporting team meetings
• Processing director’s expense claims
• Reconciling credit card statements
• Booking travel and accommodation
• Assisting with internal and external events

What We’re Looking For

We’re seeking someone with a strong administrative background, excellent organisational skills, and a proactive mindset. You’ll be comfortable working with senior stakeholders and managing multiple priorities with professionalism and discretion.

Experience & Knowledge

• Minimum 2 years’ experience in an administrative or team assistant role
• Proficient in Microsoft O365 (Word, Excel, Outlook, PowerPoint, OneNote, Teams)
• Experience in diary management and office administration
• Proven ability to work effectively as part of a team

Skills & Competencies

• Organisation & Planning: Exceptionally organised, able to manage competing priorities and meet tight deadlines
• Communication: Clear, professional communicator with strong written and verbal skills
• Attention to Detail: High standards of accuracy in all aspects of work
• Judgement & Initiative: Discreet, proactive, and confident in decision‑making
• Teamwork & Collaboration: Builds strong relationships and contributes positively to team culture
• Adaptability & Resilience: Calm under pressure, flexible with changing priorities
• Motivation & Confidentiality: Self‑driven, enthusiastic, and trustworthy with sensitive information

What We Offer

• 33 days holiday (inclusive of bank holidays), plus your entitlement will increase by one day for each full calendar year you are employed, up to a maximum of five days.
• Annual pay reviews.
• Holiday buy scheme.
• All‑company bonus scheme.
• Death in service cover.
• Employee assistance programme.
• Company pension.
• Active social calendar.
• A strong focus on developing our people.

We select candidates with the right skills, experience, and values to join us and selection is based on a fair and equal process. We’re proud to be committed to equal opportunities and welcome all applications. As a specialist in secure technology solutions, all successful candidates will be subject to pre‑employment checks, so we can ensure compliance with our ISO27001 (Information Security) and Cyber Essentials Plus certifications. We are committed to using any personal information you may give us in a secure and proper manner, for more information please see our privacy policy on our website.