Admin Assistant – Construction Company

Rightbuild ltd; Crawley; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Company pension scheme

Ongoing training

Progression opportunities

Job summary

Rightbuild Ltd is seeking an administrative support assistant to back office operations within a busy construction and maintenance business. You will help with day-to-day office tasks, record keeping, client and subcontractor communications, and assist in delivering repairs, voids and planned maintenance contracts.

The role requires strong organisational skills, proficient MS Office use, and the ability to manage multiple tasks.

Qualifications

• Previous administration or office support experience.
• Excellent organisational and time management skills.
• Strong written and verbal communication skills.

Responsibilities

• Provide general administrative support to operational, commercial and management teams.
• Maintain filing, emails and documentation, ensuring accuracy and accessibility.

Skills

Administration

Microsoft Office

Communication

Record keeping

Teamwork

Customer service

Tools

MS Excel

MS Word

Outlook

Job description

To provide administrative support to operational, commercial and management teams within a busy construction and maintenance business. The role will ensure efficient day-to-day office operations, accurate record keeping, effective communication with clients and subcontractors, and support the delivery of repairs, voids and planned maintenance contracts.

Key Responsibilities

General Administration

• Answer incoming telephone calls and direct enquiries appropriately.
• Manage company email inboxes and distribute correspondence.
• Prepare, format and issue letters, reports and other documentation.
• Maintain accurate electronic and paper filing systems.
• Scan, upload and organise project and compliance documentation.

Operations Support

• Assist with raising work orders and job allocations.
• Update internal systems with job progress, completed works and variations.
• Monitor and maintain operational trackers, spreadsheets and reports.
• Support the management team with scheduling appointments and meetings.
• Book in survey/works and site visits with clients.
• Act as a professional point of contact for customers, clients and suppliers.
• Log customer enquiries and ensure they are directed to the relevant department.
• Support complaint handling and follow-up actions.
• Liaise with subcontractors regarding appointments, paperwork and compliance documentation.

Skills & Experience Required

• Previous administration or office support experience.
• Excellent organisational and time management skills.
• Good working knowledge of Microsoft Office (Excel, Word and Outlook).
• Strong written and verbal communication skills.
• High level of accuracy and attention to detail.
• Ability to work under pressure and manage multiple tasks.
• Experience within construction, maintenance, repairs or social housing sectors.
• Experience using job management or works scheduling software.

Personal Attributes

• Professional and reliable.
• Positive and proactive approach.
• Strong problem-solving abilities.
• Able to work independently and as part of a team.
• Flexible and adaptable in a fast-paced environment.
• Committed to delivering excellent customer service.

What We Offer

• Competitive salary dependent on experience.
• Company pension scheme.
• Ongoing training and development.

• Supportive team environment.
• Opportunity to progress within a growing business.

To Apply: Send your CV and a brief covering letter to [e-mail] and take the next step in joining a fast-growing, professional team.