Support Services Administrator

Randstad Staffing; North East; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Pension scheme (double-matched)

Discretionary bonus

4x salary life assurance

Perkbox discounts

Healthcare and wellbeing perks

Job summary

Randstad Staffing is seeking a Support Services Administrator to manage day-to-day office operations in our Durham office. You will handle facilities, maintenance, supplier communications, desk bookings, and travel arrangements, ensuring smooth running in a fast-paced environment.

The role requires strong organizational and customer service skills, proficiency with MS Office, and a proactive approach. In addition to a competitive salary, the package includes a discretionary bonus and robust

Qualifications

• Experience in facilities, receptionist, or administrative roles.
• Strong organizational, communication, and interpersonal skills.
• Proficiency in Microsoft Office and data management.
• Proactive, flexible team player with excellent customer service.

Responsibilities

• Oversee day-to-day office operations, maintenance, supplies, and contractor/landlord communications.
• Coordinate desk bookings, equipment, and facilities for joiners and leavers.
• Book and manage travel and accommodation requests.
• Perform routine compliance checks and maintain accurate operational records.
• Provide administrative support for sustainability and social value initiatives.

Skills

Office administration

Facilities coordination

Customer service

Data management

Microsoft Office

Tools

Microsoft Office

Job description

Support Services Administrator

Location: Durham (Full-time in office)

Hours: 37 hours/week (8am-4pm or 9am-5pm)

Salary: £25,878 per annum + discretionary bonus up to 8%

The Role

We are looking for an organized and customer-focused Support Services Administrator to keep our local regional office running efficiently. You will serve as the primary point of contact for office support, facilities, and general administrative needs in a fast-paced environment.

Key Responsibilities

• Oversee day-to-day office operations, maintenance, supplies, and contractor/landlord communications.

• Coordinate desk bookings, equipment, and facilities for joiners and leavers.

• Book and manage travel and accommodation requests.

• Perform routine compliance checks and maintain accurate operational records.

• Provide administrative support for company sustainability and social value initiatives.

What We Are Looking For

• Proven experience in a facilities, receptionist, or administrative role.

• Strong organizational, communication, and interpersonal skills.

• Proficiency in Microsoft Office and data management.

• A proactive, flexible team player with exceptional customer service skills.

• Desirable: First Aid and Fire Warden certification.

What We Offer

• Financial Security: Double-matched pension scheme (up to 10% employer contribution), discretionary bonus, 4x salary life assurance, and Perkbox discounts.

• Time Off: 24 days annual leave (rising to 26) + bank holidays, birthday day off, half-days on Christmas Eve & New Year's Eve, plus paid volunteering time.

• Wellbeing & Perks: Healthcare cashback scheme, free flu shots, cycle to work scheme, 24/7 EAP, and free onsite parking.

Randstad CPE values diversity and promotes equality.

We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

skills

building maintenance