Team Administrator

Lancashire & South Cumbria NHS Foundation Trust; Preston; On-site; GBP 25,000 - 30,000; Full time

Job summary

An NHS healthcare provider in Preston seeks a Team Administrator for the Access Urgent Care Services. The role entails supporting the Mental Health Liaison Team, managing queries, and minuting meetings. Candidates should have NVQ Level 3 in Customer Care or Business Administration. This full-time position offers a unique opportunity to contribute to mental health services, with responsibilities including patient support and administrative tasks.

Benefits

Flexible working patterns

Career development opportunities

Qualifications

• Experience as a Secretary/Administrator with diary management.
• Experience in a fast-paced, confidential environment.
• Experience supporting and minuting meetings.

Responsibilities

• Support Mental Health Liaison Team and Home Based Treatment Team.
• Provide administrative support to meetings, including minuting sensitive discussions.
• Work flexibly and support across Mental and Physical Health Networks.

Skills

Proactive approach to tasks

Effective communication

Organizing and prioritizing schedules

Education

NVQ Level 3 in Customer Care or Business Administration

Job description

Go back Lancashire & South Cumbria NHS Foundation Trust

Team Administrator

The closing date is 30 September 2025

An exciting opportunity has arisen for a Band 3 Mobile Network Administrator to work within our Access Urgent Care Services, based in reception, supporting the Mental Health Liaison Team & Home Based Treatment Team

Your previous employment in administration and customer service will provide you with the foundation needed to work efficiently, competently and with a caring demeanour.

Our service users are at the heart of what we do. Our admin teams provide the vital link for those who require support within our service whether that be queries regarding their referrals, booking appointments or responding to medication or clinical concerns.

Our administrators are required to support meetings therefore you must have proven experience in minuting meetings that are of a sensitive nature. Attention to detail is a pre-requisite. We are focused on care therefore our work must reflect this.

An employment history outside of the NHS will be considered however your application must prove you work in line with our core values

We are approachable and show compassion

We actively listen to what people need and proactively offer support

We pay attention to our own wellbeing and the wellbeing of others

We celebrate success and provide feedback that is sincere and genuine.

Main duties of the job

Please read the job description and person specification attached to ensure your experience aligns with the post. Your duties will include but not be limited to those detailed.

The ability to work flexibly is a requirement as at times you will be required to provide support to our teams within the Mental and Physical Health Networks, including reception duties. Appropriate travel time will be agreed when you are instructed to work away from your base site.

Due to the needs of the service, remote working is not available as our colleagues are required to be office based.

37.5 hours per week, to be worked over a 7 day 8am-8pm Rota basis, including evening and weekendsFor more information, please contact Kevin Mistry on [e-mail]

About us

Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health and forensic services including low and medium secure care.

The Trust also provides a range of physical health and well-being services in the community alongside a range of partners in the Lancashire, Cumbria and Sefton area.

Lancashire & South Cumbria Foundation Trust encourages flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as; term time, part time, compressed hours, flexi-time and career breaks. We encourage applicants to state clearly on their application forms this request and discuss these options at interview.

For more information please visit our website via Lancashire & South Cumbria NHS FT

Job responsibilities

Please see attached the job description and person specification for more information about this role.

Person Specification

Qualifications

• NVQ Level 3 in Customer Care or Business Administration - or equivalent experience
• Demonstrable commitment to continuous personal development.

Knowledge

• Awareness of issues in the Mental Health Network
• Knowledge of a range of administrative procedures and practice.

Experience

• Previous experience as a Secretary/Administrator including diary management
• Previous experience of working in a fast moving, confidential, sensitive, pressurised deadline driven environment.
• Experience of supporting and minuting meetings.

Skills

• Takes a pro-active approach to tasks.
• Ability to communicate effectively at all levels using e-mail, telephone or face to face.
• Able to demonstrate skills in organising and prioritising of diaries and schedules.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Lancashire & South Cumbria NHS Foundation Trust