Department: HR
Location: Manchester
Description
We are looking for a highly organised administrator who can confidently manage a high volume of work, ask questions when needed, and proactively chase information. The role involves handling sensitive information with discretion, supporting a range of operational and people‑focused tasks, and ensuring processes run smoothly. Strong administrative skills, attention to detail, and the ability to bring structure and control to a busy environment are essential. In return, the role offers a varied workload and the opportunity to play a central part in a growing business.
With recent team promotions, this role is a great opportunity for someone seeking a stable, long‑term position where they can develop expertise and make a real impact in the administrative function within our busy HR team. We are looking for someone who is motivated to focus on the administrative aspects of the role for the foreseeable future, so this position is best suited to candidates seeking stability in the team rather than those primarily aiming to move into broader HR responsibilities.
Location: Manchester City Centre (On‑site 5 days per week)
Main Duties
- Drafting and issuing offer letters and contracts using approved templates
- Administration of the end‑to‑end onboarding process, including candidate communication and documentation collation
- Management of onboarding paperwork, checklists and employee records
- Monitoring and managing the HR inbox, including logging, allocating and chasing responses
- ER case administration support, including document collation, letter issuing, tracking and record keeping
- Ownership of probation administration, including deadline monitoring and issuing confirmation letters
- Attendance at HR meetings for note‑taking and action tracking
- Ownership of Right to Work checks and ongoing compliance monitoring
- Administration and monitoring of SIA licence documentation and renewals
- Payroll and benefits administration, including monthly joiner, leaver and change processing
- Maintenance of HR trackers, spreadsheets and administrative logs
- TUPE administration, including ELI collation, document issue and consultation coordination
- Management and maintenance of employee personnel files and HR information system (People First), taking ownership and accountability for all HR data
- Inputting rotas, where required, into the HR information system, supporting local managers with ensuring accurate reflection
- Recruitment administration support, including interview scheduling and candidate communication
- Joiner, leaver and contract change administration
- Support with HR audits and compliance checks
- Undertaking general HR administration as required
Requirements, skills and qualifications
- Proven experience in a busy administrative role
- Strong organisation skills and ability to manage multiple deadlines
- High level of accuracy and attention to detail
- Confidence maintaining trackers, spreadsheets and records
- Comfortable handling confidential information
- Clear written communication skills
- Competent in Microsoft Office, particularly Outlook, Word and Excel
- Confident chasing information and following up with managers
- Able to work independently and as part of a small team
- HR administration experience desirable but not essential
- Experience in a regulated or compliance‑driven environment advantageous
Benefits
- Highly competitive salary DOE
- Discretionary bonus scheme
- 25 days holiday per year plus bank holidays
- Additional holiday with service
- Private Medical Insurance (medical history disregarded)
- Healthcare Cash Plan
- 5% Company pension contribution
- 3x Life Assurance
- Cycle to work scheme
- Employee Assistance Programme