Team Administrator

Transformationunitgm; Leatherhead; On-site; GBP 25,000 - 27,000; Part time

Job summary

A leading NHS organization is seeking a Team Administrator for part-time work within the East Surrey Community Team for People with Learning Disabilities. The successful candidate will provide administrative support, engage with the public, and work with healthcare professionals in a busy office environment.

Qualifications

• Experience in the NHS or Health setting is desirable.
• Experience of electronic patient records systems.
• Ability to work independently and as part of a multi-disciplinary team.

Responsibilities

• Provide office administrative duties for the Community Learning Disability Team.
• Respond to telephone enquiries and maintain a courteous manner.
• Prepare letters and support the clinical team with referrals.

Skills

Microsoft Office packages

Secretarial duties

Office administration

Communication

Interpersonal skills

Job description

Main area Administration Grade NHS AfC: Band 3 Contract Permanent Hours 22.5 hours per week (Part time - 22.5 hours per week (Days of work to be discussed with the Recruiting Manager)) Job ref 325-7219433-PLD

Employer Surrey and Borders Partnership NHS Foundation Trust Employer type NHS Site Trust HQ Town Leatherhead Salary £25,883 - £26,958 Incl. 5% Fringe HCAS, pa, pro rata. Salary period Yearly Closing 27/06/2025 23:59

Team Administrator

NHS AfC: Band 3

Would you like to work in an organisation that sits in the top 10 best NHS Mental Health, Learning Disability and Community Services Trust to work for. This ranking is based on staff feedback in the 2023 NHS Staff Survey.

Job overview

We are currently seeking an enthusiastic and motivated individual to join the East Surrey Community Team for People with Learning Disabilities as a team administrator. You will have excellent interpersonal skills and be able to organise and carry out your work within clear timeframes.

Applicants will need to be able to communicate effectively and enjoy working as part of a team but be able to work independently as required. They should have a high level of database and word processing skills, have a good working knowledge of secretarial processes and be very organised. Previous experience of electronic patient record systems is desirable.

As a successful candidate you must be able to work in a busy office and be able to manage workload despite regular interruptions. The post will include working closely with the Office Manager, Service manager, professional leads and clinicians who make up the team.

The East Surrey CTPLD have two bases, Gatton Place – Redhill and 18 Mole Business Park – Leatherhead, work across both bases is expected.

Main duties of the job

To provide office administrative duties for a multi-disciplinary Community Learning Disability Team including face-to-face contact with the public; people who use our services and their families and carers; medical staff; and other agencies. Reception duties are undertaken when necessary.

· To undertake admin duties including preparing letters to GPs/other health care professionals to support the clinical team. To support the recording of referrals into the team and the admin associated with it.

· Respond to telephone enquiries and team email messages and transmit to team members according to priorities; maintaining a helpful and courteous manner at all times

Working for our organisation

Surrey and Borders Partnership NHS Foundation Trust is the leading provider of health and social care services for people of all ages with mental ill-health and learning disabilities in Surrey and North East Hampshire.

We actively seek to engage people who use our services and our communities in improving the mental wellbeing of the local population. We work closely with other NHS and voluntary sector organisations who provide services and support people who use services and carers.

Surrey is a beautiful county lying just 30 minutes away from Central London and from the South Coast.

Our historic market towns and bustling districts are enveloped in wonderful countryside, and our excellent road and rail networks bring the rest of the country within easy reach.

For international travel, both Gatwick and Heathrow airports are nearby.

Please note that we reserve the right to close posts as soon as sufficient applications are received.

We look forward to receiving your application!

Detailed job description and main responsibilities

Please check the job description & person specification document for more information on the requirements for this job

Person specification

Qualifications

Knowledge and Experience

• Detailed knowledge and experience of Microsoft Office packages
• Knowledge and experience of secretarial duties
• Experience of working in the NHS or Health setting
• Experience of using electronic patient records system
• Experience of working in a multi disciplinary team
• Experience of working in a busy office

Skills

• Good typing speed is desirable
• Experience of taking minutes

We are seeking to enrich the diversity of our Trust to better reflect demographic needs of the populations we serve and to enhance the skills of our workforce. We actively encourage applicants with underrepresented personal characteristics to apply for this role if you match the job description. Please note that you are not restricted from applying for this role if you do not identify with these characteristics and all applicants will be considered fairly against the job description.

As a flexible working and friendly organisation, we want to ensure that you can work in a way that is best for us, our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or any other flexible working patterns.

Women in our Trust are under-represented in some senior grades. We are therefore encouraging women to apply for posts at 8A and above.

Sponsorship

Regrettably, due to UK Home Office requirements we cannot offer sponsorship for all our job roles. If you apply for a role that we cannot offer sponsorship for, unfortunately, your application form will be rejected from the process.

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.