Team Administrator

The Acorn Group; Bromley; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading estate agency in London is looking for a Team Administrator to support their expanding division. The ideal candidate will be proactive, organized, and have strong IT skills, ensuring efficient communication and administration. This role offers excellent opportunities for career progression and a supportive work environment.

Benefits

Career growth opportunities

Market leading training

Generous holiday allowance

Excellent parental leave policy

Employee assistance programme

Retail discounts

Qualifications

• Previous administrative experience required.
• Excellent telephone manner and written communication.
• Confidence and accuracy in written word needed.

Responsibilities

• Dealing with email and telephone enquiries professionally.
• Managing team diary and key lists efficiently.
• Booking marketing materials and coordinating meetings.

Skills

Organisational skills

Communication

Customer service

IT skills

Tools

Microsoft Office

Adobe software

Job description

Job Title: Team Administrator

Location: Between Acorn Bromley HQ & Stirling Ackroyd’s Shoreditch Office (once training period is over, minimum 1 day a week from Shoreditch office)

Brand: Acorn & Stirling Ackroyd

Salary: Up to £30,000.00 per annum (Depending on experience)

Hours: Monday to Friday from 8:30am to 6pm

About The Acorn Group:

Renowned as market leaders, The Acorn Group is London's largest multi-brand estate agency. We offer our clients the best brands, with the best people, in the best locations and in 2022 we were acquired by LRG.

Job Summary and Key Responsibilities:

We are seeking a proactive and efficient team assistant to help support our expanding Commercial, Investment & Development Division’s across the Acorn and Stirling Ackroyd brands.

Candidates must be self-motivated with fantastic organisational and admin skills. They will be able to prioritise their workload efficiently, and use their initiative within a professional office environment.

The candidate would need to have great people skills with IT capabilities to include; Outlook, Word and Excel.

Duties will include:

• Dealing with email and telephone enquiries promptly in a friendly and professional manner.
• Taking messages and following up on any calls that need to be returned.
• Typing and proofreading documents to ensure a high standard.
• Circulation of T&C’s for new instructions.
• Inputting property and client information accurately and efficiently via in house software.
• Submitting and managing company anti-money laundering checks (training provided).
• Booking marketing material including floorplans, photography, boards and EPC’s.
• Management of team key list.
• Management of team diary.
• Designing property particulars on Adobe software (training provided).
• Maintaining and auditing efficient electronic filing systems and property portals.
• Coordinating meetings and booking boardrooms.
• Preparing invoices and logging information to maintain a record of financial payments due.
• Updating client contact details and mailing lists, and circulating property details via email to thousands of applicants.
• Management of social media platforms and assisting with overall marketing strategy.

Skills required:

• Previous administrative experience.
• Excellent telephone manner.
• Articulate.
• Confidence and accuracy in written word.
• Computer literate with experience of all Microsoft Office applications
• Be able to deliver a high level of customer service.
• Strong organisational skills of yourself and others.
• Team player.

What we can offer you:

• Proven track record for career growth and advancement within the company
• Market leading training and ongoing professional development
• Supportive and collaborative team environment

Benefits:

• Excellent opportunities for career progression.
• Structured Training & Support.
• Generous Holiday allowance, increasing by 1 day per year based on service up toan additional 5 days holiday per year.
• Excellent parental leave & company fertility policy in place.
• Access to an Employee assistant programme including access to a virtual GP 24/7 and mental health first aiders.
• Retail discounts.

The Acorn Group as part of LRG, are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team, who shares our commitment to excellence in the Real Estate Industry.

LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVS’s or candidate referral from Recruitment agencies, and any such submissions will not be considered.