Team Administrator

Dorset HealthCare University NHS Foundation Trust; Dorchester; On-site; GBP 9,000 - 11,000; Part time

Job summary

Dorset HealthCare University NHS Foundation Trust in Dorchester is seeking an enthusiastic and organised Team Administrator to provide admin support to the District Nursing team. The role involves handling confidential information with discretion and supporting service delivery.

This part-time post is 15 hours per week and requires flexibility to meet service needs. Visa sponsorship is not available and applicants must have the right to work in the UK.

Responsibilities

• Provide administrative and secretarial support to clinical teams.
• Handle confidential, sensitive, and urgent information appropriately, maintaining discretion at all times.
• Work as part of a team to support service delivery.
• Act as a point of contact for patients, carers, staff, and external agencies, delivering a friendly and professional service.
• Respond to enquiries efficiently, sensitively, and in a timely manner.
• Support a positive patient experience through excellent communication and customer service.
• Maintain effective working relationships with colleagues and stakeholders across services.
• Organise and prioritise workloads to meet service demands and deadlines.
• Maintain accurate records and undertake a range of administrative tasks to support the effective running of the service.
• Provide cross-cover for the District Nursing and Anticoagulation teams as required, ensuring continuity of service during staff absences and periods of increased demand.

Job description

We are looking for an enthusiastic and organised Team Administrator to provide admin support to our friendly District Nursing team in Dorchester. The post holder will play a vital role in ensuring the smooth day-to-day operation of services. The role requires the ability to manage sensitive, confidential, and occasionally urgent information with discretion, professionalism, and sound judgement. This is a part time post of 15 hours per week. The post holder will be required to work flexibly to meet the needs of the service. Please note visa sponsorship for this role is unfortunately not available. Ensure you hold valid right to work in the UK and will not require sponsorship if successful.

Responsibilities

• Provide administrative and secretarial support to clinical teams.
• Handle confidential, sensitive, and urgent information appropriately, maintaining discretion at all times.
• Work as part of a team to support service delivery.
• Act as a point of contact for patients, carers, staff, and external agencies, delivering a friendly and professional service.
• Respond to enquiries efficiently, sensitively, and in a timely manner.
• Support a positive patient experience through excellent communication and customer service.
• Maintain effective working relationships with colleagues and stakeholders across services.
• Organise and prioritise workloads to meet service demands and deadlines.
• Maintain accurate records and undertake a range of administrative tasks to support the effective running of the service.
• Provide cross-cover for the District Nursing and Anticoagulation teams as required, ensuring continuity of service during staff absences and periods of increased demand.

As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support.