Team Secretary

Dorset HealthCare University NHS Foundation Trust; Dorchester; On-site; GBP 9,000 - 12,000; Part time

Job summary

Dorset HealthCare University NHS Foundation Trust in Dorchester is seeking a part-time Team Secretary to support the Dorset All Age Eating Disorders Service. The role requires strong organisational skills, NHS secretarial experience, and proficiency in Microsoft Office.

You will handle referrals, appointments, letters, meeting minutes, reception duties, and calls, with attention to confidentiality and timely delivery. DBS check is required and the Trust will cover the cost.

Qualifications

• Minimum RSA/OCR II typing or equivalent.
• Proficient in Microsoft Word and Excel.
• RiO knowledge preferred.
• Good time management and organisational skills.

Responsibilities

• Register referrals and schedule appointments for the service.
• Type therapists' letters and take team/minutes accurately.
• Answer and direct calls; provide information to patients and staff with confidentiality.
• Develop and implement office procedures and data handling processes.

Skills

Typing

Communication

Multitasking

Education

RSA/OCR II Typing

Tools

RiO

Microsoft Word

Microsoft Excel

Job description

Dorset HealthCare University NHS Foundation Trust

Team Secretary

The closing date is 27 October 2026

The Dorset All Age Eating Disorders Service are looking for a highly motivated and experienced Team Secretary who preferably has a comprehensive knowledge of NHS secretarial and administrative procedures. This is a busy position and requires the post holder to be highly organised in co-ordinating their workload to efficiently meet the needs of the service. In this role you will receive peer support and supervision sessions.

You will be joining a friendly, dynamic, professional multi-disciplinary team in a high paced environment where a flexible and adaptable approach with excellent multi-tasking abilities as well as a good understanding of Microsoft Office and a minimum of RSA/OCR II Typing / word processing qualification or equivalent is required. A working knowledge of RiO would be preferable.

The role will be based at Trinity Street in Dorchester , part time of 15 hours peer week available ( Thursday and Friday).

If you have any queries about any aspect of the role or need additional information please contact Karen Bareham, Lead Administrator or Hannah Zillner, Clinical Manager on 0300 019 1771.

Employment in this post requires an Enhanced Disclosure and Barring Service (DBS) check, which the Trust will cover the cost of.

Main duties of the job

You will support all Eating Disorder clinical staff by undertaking administrative and clerical duties including registering referrals, scheduling of appointments, typing all therapists' letters, team meeting minutes, professionals meeting minutes, as well as reception duties and answering and appropriately directing all calls into the service.

You will provide information to patients, staff, carers, relatives, GPs, Community Health Teams, relating to appointments, patient care, service pathways and meetings, verballyby telephone, face to face or written in a tactful and courteous manner often requiringnon-clinical advice involving careful analysis of delicate situations regarding patientcare, requiring knowledge of patient confidentiality.

You will organise and prioritise own routine and non-routine daily workload. To have input into developing, organising and implementing new office procedures and systems e.g.developing/updating databases, procedures for processing referrals and general day-to-day business.

Please note visa sponsorship for this role is unfortunately not available. Please ensure you hold valid right to work in the UK and will not require sponsorship if successful.

About us

At Dorset HealthCare we're on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We're a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.

We do things differently here - it's one of the reasons the CQC rated us 'outstanding' in 2019. It's also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you're looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.

Our 7,000-strong workforce is at the heart of what we do, and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.

Working with us you'll be part of a strong team, challenge yourself, build a career, and teach us what we don't know. And you'll be working towards our vision to be better every day through excellence, compassion, and expertise in all we do.

Job responsibilities

For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.

We understand that using AI can be a useful and supportive tool when completing your application. However, we have also seen an increase in the over-reliance of AI tools which is negatively impacting applications as they remove candidates individuality, and it becomes much harder to get a sense of who you are and your authentic experience. If you do use AI, it should be used to enhance your application and not to create your supporting statement in its entirety. If we suspect you have used AI to create your supporting statement and this does not match your experience, we may withdraw your application.

As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contact [e-mail]

Person Specification

KNOWLEDGE AND SKILLS TRAINING

• Well-developed skills in communicating effectively with clients and other professionals within and outside the NHS

JOB SPECIFIC EXPERIENCE

• Recent previous experience within a comparable role.

INFORMATION TECHNOLOGY / RESOURCES

• Demonstrable experience of using Microsoft Word, Excel and data base management
• RiO training

PERSONAL QUALITIES / ATTRIBUTES

• Good time management skills e.g. To be able to work to tight deadlines

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Dorset HealthCare University NHS Foundation Trust