Team Secretary

Dorset HealthCare; Dorchester; On-site; GBP 18,000 - 24,000; Part time

Job summary

Dorset HealthCare’s Dorset All Age Eating Disorders Service in Dorchester is seeking a highly motivated Team Secretary for a part-time role (15 hours per week, Thursday and Friday).

The post involves admin and clerical duties, DBS check funded by the Trust. NHS procedures knowledge preferred, with peer support and supervision available.

Qualifications

• Experience in NHS secretarial and administrative procedures preferred.
• Highly organised with ability to manage workload and meet service needs.

Responsibilities

• Register referrals, schedule appointments, type letters, and take team/professionals meeting minutes; manage reception duties and direct calls.
• Provide information to patients, staff, carers, GPs and health teams about appointments and care pathways verbally, in writing or face to face.
• Organise and prioritise own workload; contribute to developing and updating office procedures and databases.

Education

RSA/OCR II Typing / word processing qualification

Tools

RiO knowledge

Microsoft Office

Job description

Employment in this post requires an Enhanced Disclosure and Barring Service (DBS) check, which the Trust will cover the cost of.

You will support all Eating Disorder clinical staff by undertaking administrative and clerical duties including registering referrals, scheduling of appointments, typing all therapists' letters, team meeting minutes, professionals meeting minutes, as well as reception duties and answering and appropriately directing all calls into the service.

You will provide information to patients, staff, carers, relatives, GPs, Community Health Teams, relating to appointments, patient care, service pathways and meetings, verbally by telephone, face to face or written in a tactful and courteous manner often requiring

non-clinical advice involving careful analysis of delicate situations regarding patient care, requiring knowledge of patient confidentiality.

You will organise and prioritise own routine and non-routine daily workload. To have input into developing, organising and implementing new office procedures and systems e.g. developing/updating databases, procedures for processing referrals and general day-to-day business.

Please note visa sponsorship for this role is unfortunately not available. Please ensure you hold valid right to work in the UK and will not require sponsorship if successful.

The Dorset All Age Eating Disorders Service are looking for a highly motivated and experienced Team Secretary who preferably has a comprehensive knowledge of NHS secretarial and administrative procedures. This is a busy position and requires the post holder to be highly organised in co-ordinating their workload to efficiently meet the needs of the service. In this role you will receive peer support and supervision sessions.

You will be joining a friendly, dynamic, professional multi-disciplinary team in a high paced environment where a flexible and adaptable approach with excellent multi-tasking abilities as well as a good understanding of Microsoft Office and a minimum of RSA/OCR II Typing / word processing qualification or equivalent is required. A working knowledge of RiO would be preferable.

The role will be based at Trinity Street in Dorchester , part time of 15 hours peer week available ( Thursday and Friday).

At Dorset HealthCare we're on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We're a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.

We do things differently here - it's one of the reasons the CQC rated us 'outstanding' in 2019. It's also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you're looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.

Our 7,000-strong workforce is at the heart of what we do, and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.

Working with us you'll be part of a strong team, challenge yourself, build a career, and teach us what we don't know. And you'll be working towards our vision to be better every day through excellence, compassion, and expertise in all we do.