Administrator - Children's Community Nursing & Complex Care

Government of The United Kingdom; Cheltenham; On-site; GBP 21,000 - 25,000; Full time

Job summary

Government of The United Kingdom seeks an admin support to help manage patient pathways, schedule clinics, and produce accurate reports using Excel and Word. You will maintain filing systems, support team meetings, and help ensure timely communication with colleagues and the public.

The role requires strong organisational skills, discretion with confidential information, and the ability to prioritise work across competing deadlines.

Qualifications

• Experience in general administrative tasks.
• Proficient with Microsoft Office.
• Ability to handle confidential information.

Responsibilities

• Record and track patients' treatment pathways and clinic appointments.
• Produce quality typed work and ensure professional presentation per Trust guidelines.
• Maintain well-organised paper and electronic filing systems for easy retrieval.
• Support planning and recording of clinics and ensure updated information is available to the team.
• Attend team meetings, take notes, and circulate accurately and promptly.

Skills

MS Office proficiency

Data entry

Communication skills

Job description

To provide effective administrative support. To develop a thorough understanding of the service and processes Efficiently use System 1 and other databases to record and track the patients treatment pathway including, clinic appointments and outcomes. Efficiently use appropriate systems to collect, collate and report data and information in an accurate format (e.g. Microsoft Excel, Word, PowerPoint). To produce quality typed work to ensure that all communication is professionally presented, accurate, well‑constructed and formatted in line with Trust guidelines. To maintain a well‑managed filing system, both paper and electronic, to ensure ease of access and retrieval, in line with Trust protocols. Support with planning and recording of clinics and ensure accurate and any updated information is available to the team within a timely manner. Actively support team meetings, taking notes that are
accurate, well written and presented, and effectively distributed in a timely manner. Actively participating in team meetings and discussions with colleagues and manager to make constructive suggestions as to how services could be improved within own work area, and implementing such changes with guidance from line manager Responds to all colleagues in a positive, professional and helpful manner. Takes the wider view at all times and builds good working relationships. Communicate effectively with a wide range of people including colleagues and members of the public, ensuring at all times that a professional approach is presented. To use own initiative in prioritising workload to ensure deadlines are met. When appropriate, to propose changes to working practices to maximise efficient/effectiveness of role. Ensure all confidential paperwork is filed or shredded promptly and securely To adopt a flexible and supportive role within the administration team by assisting with workload
in the absence of colleagues to maintain a robust and quality service. Carrying out general administrative tasks for the department to agreed standards and timescales, e.g. photocopying, sending out correspondence and documents, etc. To be flexible in travelling / working between all Trusts sites, as and when required To undertake any other administrative duties as and when required Undertake other support functions as requested by the Service Manager or Administration Lead. Work within guidance of the Trusts policies and procedures.

To act in ways that support equality and value diversity.

Treat everyone with whom you come into contact, with dignity and respect & recognise and report behaviour that undermines equality and diversity.

This role is not eligible for sponsorship as per the Governments UK VISA and Immigration Rules and Regulations.

For more information please visit https://www.gov.uk/browse/visas-immigration/work-visas